Change Region

You're on our English website. Change your region to see information for another location.

Warburton Holiday Park

Managing annuals, guests, and residents in an all-powerful platform

Cabins, Villas and Campsites
An iconic Australian Bush destination 
Documentation solutions for Annual Agreements
Case Study ROG Header_ Feature Image-1
An escape to a country riverside paradise

Warburton Holiday Park offers unsurpassed access to over 1 km of the clear waters of the iconic Australian Upper Yarra River in Victoria. With a variety of accommodation types of Cabins, Villas and Campsites, Warburton Holiday Park is spread over many acres of lush lawns nestled amongst the Australian bush. Located on the edge of the small historical township of Warburton, 72 km east of Melbourne, Warburton Holiday Park is the perfect escape for outdoor adventures, wine connoisseurs and nature lovers.

Business challenge
Managing, sending and uploading documents for Annual Agreements with ease

Partnered with RMS software since 2015, Warburton Holiday Park, has been working with RMS to identify and deliver a straightforward solution for managing Annuals, Guests and Residents in one unified platform. With a unique business structure, Warburton needed an advanced solution for their on-premise Annuals and Residents that allowed monthly direct debit payments, simple to-set-up payments and receipt actions. In addition to processing payments, it was important for Warburton to fold in a strategy that managed and updated Annual Agreements, occupancies and balances owing. 

The easier it is to send out Annual Agreements and follow-up payments or documentation, allows my staff to spend more time doing activities that enhance the guest experience.
David Pratt Director, Warburton Holiday Park 
Case Study ROG Overlay module
Product implementation
RMS has minimised the overall process of managing Annual Holiday Site Guests by 90%

Through RMS' user-friendly Guest Portal, Warburton Holiday Park has delivered direct communication with Annuals and Residents to process payments, view balances owing, and upload important documentation. Most importantly, RMS' smart correspondence tools help Warburton Holiday Park to be legally protected with detailed timestamps to prevent disputes in VCAT.

Another timesaving benefit that Warburton Holiday Park benefits from within the RMS software is being able to process rates and bookings all in one booking chart allowing for staff to save time and attend to guests.  

Protected by powerful and secure data 

Warburton Holiday Park has access to reliable and real-time data for Annuals, Guests, and Residents in one place. RMS' dynamic software has easy viewing of occupancy, balances owing, availability and dynamic rate capability that help to streamline the process of managing every requirement. Having deep insight into data, Warburton Holiday Park can also document all correspondence with date stamps to ensure full records of transactions are available if needed. With reliable and secure technology, Warburton Holiday Park feels protected by RMS. 

Aqua_Portal_Guest Portal
Support from RMS and VICParks 

By partnering with RMS, Warburton Holiday Park can now confidently get the support they need at any time with RMS' 24/7  free support. With high-level account management and ongoing support, RMS has transcended the expectations of Warburton to assist in growth and training. Further, RMS software has exclusive capabilities with the Victorian state body, VicParks, to seamlessly upload and share Annual Agreements from within the RMS Guest Portal –saving time, confusion and keeping your books up to date.

Case Study ROG overlay details
Lavender BG
RMS proudly delivering one of the world's biggest hotel groups
CMYK_White_Park & Campground
A multi-purpose property housing Guests, Annuals and Residents 
in one platform
CMYK_White_Book Now Button_IBE
100 sites caravan and campsites for guests to book 
A proud user of RMS Software since 2015
White_Up Time
90% improved efficiencies in operations and time saved
Case Study ROG Quote overlay-1

The ease of which Annual Holiday Site Agreements and schedules are now processed through RMS has cut 90% of the time off of the process and made it so much simpler for the Annual Holiday Site guest to update and accept the new Agreement.

David Pratt  Director - Warburton Holiday Park
Partnership outcomes
Over 8 years of partnership success

RMS' advanced property management software is designed to support operational success and deliver guest experiences in one unified system. Warburton Holiday Park has grown confidence in growing their community of Annuals, Guests, and Residences with ease. RMS has proudly helped Warburton Holiday Park implement new technology initiatives such as centralising data, automating tasks and streamlining Annual Agreement documentation whilst delivering memorable guest experiences.

Learn more on the RMS platform features utilised by this property 
Lavender BG

Discover how RMS can unlock your business potential

Enter your details to get started with our platform

Explore our custom solutions for properties just like yours