Bendooley Estate prides itself on over 40 years hospitality experience with over 2 hundred acres of highland in a rural location Berrima, NSW. Having over 300 booked events each year, Bendooley specialise in hosting luxury weddings with lasting experiences. The single estate property offers an exclusive all rounded experience with 6 luxury lodges, a vineyard and cellar door, a restaurant and event space.
Bendooley Estate identified that to establish a strong online presence and increase bookings they needed to migrate to a cloud-based software that brought business operations in a centralised digital location. The previous provider lacked depth in offering features that increased online bookings and customised features. Migrating to a cloud-based system was the best solution and Bendooley needed support that was reliable and efficient to ensure the transition was seamless. The previous provider lacked depth in offering features that increase online bookings and customised features.
RMS software is really good, and they have an incredible knowledge of it. Everything we throw at them they handle with ease.
Charles Cowell Operations Manager
Bendooley Estate migrated to RMS Cloud to increase customer satisfaction, reliability and enhance business growth across their single multi venue and homestead cottages. RMS has been an irreplaceable long-term partner that offers competitive cloud software and customer support that gives Bendooley confidence to manage their business. A key feature Bendooley failed to receive in the past, was a direct 'book now' feature that really enhanced the customers journey and synced everything in the one place.
Our fully interactive and customisable IBE gives you control over direct books within real-time and assists in reducing OTA costs.
Providing a PMS that is intuitive and innovative is one piece to the puzzle, at RMS we believe in 24/7 reliable customer service.
I have been managing and operating hospitality businesses for over 15 years and have never come across any company that even comes remotely close to the exceptional service that RMS Cloud have given us.
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