GUEST EXPERIENCE SOFTWARE

Smoother stays from start to finish

The guest experience platform that automates communications, and builds loyalty.

Couple sitting outside with blanket

Baillie Lodges, Longitude 131, Australia

Impress guests before they arrive

Automate pre-stay communication through your dedicated portal, payments, and confirmations to keep guests informed and in control. From triggered emails to scheduled payments, RMS helps you reduce admin, and create a stress-free experience before check-in.

Booking with check-in and loyalty program
Online check-in

Welcome guests without the wait

With digital or hybrid check-in, smart access, and self check-out via the guest portal, you can say goodbye to bottlenecks at reception. It’s faster for guests, easier on staff, and perfect for low or no contact guest experiences.

Turn happy guests into loyal customers

Keep the good vibes going after check-out with automated emails, feedback surveys, and personalised offers. From better reviews to repeat bookings, RMS helps you build loyalty, improve your reputation, and stay top of mind – long after guests leave.

My bookings review

Transforming hospitality, one property at a time

Testimonials

Hear from our customers

We changed to RMS to find a solution that could handle the large capacity and turnover of guests. RMS made that relatively easy, and what got me over the line was the communication tools through SMS and triggered correspondence.

Adrian Beckett

Executive at Cable Beach

RMS Enterprise has helped uniform operations across our whole group of properties and onboarding new properties in quick and simple.

Luke Percival

IT at Saltwater Properties

Communication is key for our guests, and RMS software will allow our parks to really boost guest connections and provide the information they need for booking, check-in and during their stay.

Nick Baker

CEO at Reflections Holiday Parks

The online check-in and customers having access to their units straight away has been really well received.

Matt Way

Resort Director at Gwelan Mor

We save so much time with people checking in online and paying online. The labour is significantly reduced, so we have more time to be able to do other things on our shifts, which is saving us a great deal of money.

Marousa Polias

GM at Sydney Lodges

What's not to like! Love the channel manager and the flexibility to have real control over our own inventory. The guest portal, correspondence, trust accounting and owners portal are all great tools that help us run our property. Just Brilliant! Great tech support and features we actually use.

Richard Blackley

General Manager at Cumberland Lorne

A world of partners on one platform

Seamlessly connect with industry-leading partners.

Collection of partners logos for guest experience and portal