The smartest way to run small hotels
Automate the admin, grow your revenue, and delight your guests.
Property management and operations
Distribution, revenue, and sales
Guest experience
Automate the admin, grow your revenue, and delight your guests.
The Barn Scone, Australia
RMS satisfies every need of small hotels – from housekeeping and maintenance to marketing, revenue, and reporting – all in one powerful platform. No juggling systems. No spinning plates. Just more time to focus on what matters most: delivering standout experiences.
Smoother experiences for your guests, easier work for your team.
View room occupancy and availability at a glance.
Avoid queues at reception with self-service check-in and check-out.
Free up your team's time by automating bulk tasks such as invoicing, reporting, check-ins and charges.
Bookings made smoother, rooms filled faster.
Drive more direct bookings and save on OTA commission.
Let guests pick their perfect spot with an interactive property map.
Champagne and chocolates on check-in? Upsell extras at booking check-out.
Turn browsers into bookers with a guest-friendly mobile experience.
Maximise revenue and attract new guests with global booking channels.
Fewer tabs, less hassle, all the channels. Handle all your OTA distribution on one platform.
Plug into corporate bookings, travel agents and all the GDS channels.
Your rooms, your rules. Decide how your inventory is sold across channels.
Mitigate last minute cancellations. Reserve rooms for travel agents and OTAs.
Job lists? Handled. Visibility? Crystal clear. Rooms? Spotless.
View, log, and complete any task on the go through the staff portal.
No more one size cleans all. Customise cleaning schedules based on room type, duration of stay, and more.
Play to your teams strengths, assign tasks by skill, and keep a squeaky clean roster and audit trail.
Keep your property ticking with the built-in maintenance hub.
Crystal clear insights from all your financial and operational data.
Track daily, monthly, and year-to-date performance with financial and operational reports.
Identify trends and revenue gaps with detailed occupancy and forecast reports.
Monitor key metrics like RevPAR and availability to make faster, data-driven decisions.
Optimise pricing with visual rate management tools and flexible restrictions.
Everything you need for fast, flexible and secure guest payments.
Reduce manual work and manage all your guest and payment details in one hospitality platform.
Protect your cashflow with smart automation that secures payments upfront or in instalments.
Support guest preferences with flexible payment options at every stage of their stay, while reducing workload for your staff.
Stay ahead of fraud and payment issues with expert support and advanced security tech.
I have been managing and operating hospitality businesses for over 15 years and have never come across any company that even comes remotely close to the exceptional service that RMS Cloud have given us.
Charles Cowell
Operations Manager at Bendooley Estate
The online check-in and customers having access to their units straight away has been really well received.
Matt Way
Resort Director at Gwelan Mor
It not only streamlines our booking processes but also contributes to cost reduction. By disengaging OTA bookings and directing them through RMS' booking engine, we can avoid [third-party booking channels] resulting in reduced reservation fees. It's a strategic move that enhances our cost-effectiveness.
Marla B. Secoquian
Vice President and Head of Revenue & Analytics at Discovery Hospitality Corporation (DHC)
RMS' triggered correspondence functionality allows us to send custom guest communications automatically and the ability to append external documents to guest bookings enables our on-site property teams to view all guest-related correspondence without having to contact our central reservations department.
Jill Dean
Systems Project Manager, Baillie Lodges
It’s easy to use and saves us a lot of time. If we’d known how much time we could save, we would have made the switch much sooner.
Katherine Leighton
Co-Owner and Manager at Rainbow Beach
With Niseko's growing prominence as Asia's top ski destination, accessibility and connectivity, physically and digitally, are of high importance. The smart-room tablets and mobile app will allow us to have more meaningful digital interactions with guests.
Michiko Tamato
Hotel Manager at Setsu Niseko
We changed to RMS to find a solution that could handle the large capacity and turnover of guests. RMS made that relatively easy, and what got me over the line was the communication tools through SMS and triggered correspondence.
Adrian Beckett
Executive at Cable Beach
RMS is reliable, and the technology has simplified our operations greatly; interfaces and functionality are top-notch. We can now focus on running great hotels.
Malik Fernando
Malik Fernando, Managing Director
If you get the pillars of hospitality management right then everything flows from there. Your technology is paramount.
Peter Bacon
GM at Bannisters
The overwhelming advantage of the RMS multiBAR rate management system, is the freedom to make detailed adjustments across our property in just seconds.
Melissa McDonald
Head of Operations at Big4 Airey's Inlet
It’s easy to use and saves us a lot of time. If we’d known how much time we could save, we would have made the switch much sooner.
Katherine Leighton
Co-Owner and Manager at Rainbow Beach
Seamlessly connect with industry-leading partners from every sector.
Got a question about something else?
A hotel management system centralises and automates daily hotel operations like reservations, guest communication, and reporting — improving workflow efficiency and guest satisfaction.
Reservation management, dynamic pricing, OTA integration, guest communication, reporting, and scalability. RMS covers all these.
Yes, its scalable platform supports boutique hotels, large resorts, and multi-location groups.
It enables real-time access to operations from anywhere, with automation and scalability.
Implementation time varies based on the size and complexity of the property. Most providers aim for a smooth and efficient setup with minimal downtime. RMS offers a streamlined onboarding process and dedicated support to help get your system up and running quickly.