The all-in-one platform for running serviced apartments
Streamline daily tasks, boost revenue, and deliver 5-star guest experiences.
Streamline daily tasks, boost revenue, and deliver 5-star guest experiences.
Buckingham & Lloyds, Herbert Crescent, UK
Managing serviced apartments doesn’t have to mean long hours and late nights. With RMS, everything’s in one place – from reservations, payments, guest experience and owner reporting – so you can improve efficiency, boost revenue, and delight guests.
Give owners the control they want and the visibility they need.
Dedicated owners portal to track occupancy, revenue and download statements.
Centralise contracts, owner charges, commissions to ensure accurate and timely payments
Manage your contractors and third party payments.
Delight guests at every step of their journey.
Offer guests a flawless booking experience with flexible payments and instant messaging.
Put guests in control, not in queues with online check-in and check-out.
Keep guest coming back with loyalty schemes and promotional offers.
Give your guests the freedom to manage their own stay.
Guests can view, manage and pay for all their reservations and extras in one secure place.
Self check-in and check-out through the portal.
Let guests chat, not chase with instant two-way messaging.
Guests can rebook with just a few clicks.
Everything you need for fast, flexible and secure guest payments.
Reduce manual work and manage all your guest and payment details in one hospitality platform.
Protect your cashflow with smart automation that secures payments upfront or in instalments.
Support guest preferences with flexible payment options at every stage of their stay, while reducing workload for your staff.
Stay ahead of fraud and payment issues with expert support and advanced security tech.
Whether you're hosting short-term guests or long-stay tenants, RMS gives you the tools to manage both with ease.
Manage short and long-term stays from one system.
Easily switch between nightly and extended bookings.
Diversify your offering to suit different guest types
Attract both leisure travellers and corporate tenants.
Streamline operations with one unified platform.
Maximise revenue and attract new guests with global booking channels.
Fewer tabs, less hassle, all the channels. Handle all your OTA distribution on one platform.
Plug into corporate bookings, travel agents and all the GDS channels.
Your site, your rules. Decide how your inventory is sold across channels.
Mitigate last minute cancellations.
Reserve spaces for travel agents and OTAs.
RMS PAY integration definitely gives us confidence in our system and the accuracy of our records. It makes life so much easier.
Avelien Strickland
Director at Quest Mt Maunganui
Since adding RMS, we've dramatically cut down the time we spend on the phone, with no loss of occupancy. We're filling the gaps in our inventory and we love the automatic payment system. RMS is fast, cost-effective and foolproof.
Terry and Sue Clarke
Manager at Country Apartements
What's not to like! Love the channel manager and the flexibility to have real control over our own inventory. The guest portal, correspondence, trust accounting and owners portal are all great tools that help us run our property. Just Brilliant! Great tech support and features we actually use.
Richard Blackley
General Manager at Cumberland Lorne
I love pay links because they shift the onus away from us and back to the guest. We’ve had next to no resistance towards them from our guests and credit card chargebacks have primarily been eliminated.
Stephanie Robertson
GM at Quest Collingwood
Since starting RMS PAY, we've had 0 disputes. We send links to the guests, either through emails or SMS, and at the point when they're updating their credit card information they take the liability. We haven't had a charge back since Feb 2023.
Ravi Satyavolu
GM at Quest Penrith
The integrated payment solution, RMS Pay, was a really big one for us. A large proportion of our clients need to pay for their accommodation a week before check-in and we had no way to securely facilitate that.
Victoria Curley
Head of Commercial at Roomzzz
It handles all the money we receive from bookings, and we’ve been able to eliminate our EFTPOS machine. Because it’s cloud-based, we’re not tied to an office. All of our payment processing is handled through RMS Pay, freeing up a lot of our time.
Katherine Leighton
Owner at Rainbow Beach
Seamlessly connect with industry-leading partners from every sector.
Got a question about something else?
Hyde Park Gate, Buckingham & Lloyds, UK
Roomzzz Edinburgh, UK
Quest serviced apartments, Australia
Staycae, Dubai
Reservation management, dynamic pricing, OTA integration, guest communication, reporting, and scalability. RMS covers all these.
Implementation time varies based on the size and complexity of the property. Most providers aim for a smooth and efficient setup with minimal downtime. RMS offers a streamlined onboarding process and dedicated support to help get your system up and running quickly.
Most providers offer training as part of their onboarding process to help staff become familiar with the system. RMS provides ongoing support, regular updates, and resources to ensure your team can fully leverage the system’s capabilities as your business grows.