Tailor every experience, delight every guest
Give guests five-star treatment with the customer experience platform for hospitality.
Southend Tourist Park, Australia
Guest experience
Delight guests at every step of their journey.
Offer guests a flawless booking experience with flexible payments and instant messaging.
Put guests in control, not in queues with online check-in and check-out.
Keep guest coming back with loyalty schemes and promotional offers.
Guest portal
Give your guests the freedom to manage their own stay.
Guests can view, manage and pay for all their reservations and extras in one secure place.
Self check-in and check-out through the portal.
Let guests chat, not chase with instant two-way messaging
Guests can rebook with just a few clicks.
Guest loyalty
Turn happy guests into loyal customers.
Set up loyalty schemes to reward guests for booking, spending, and staying.
Configure earning and redemption rules for your property.
From birthdays to big getaways, make every moment a reason to book.
Transforming hospitality, one property at a time
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A world of partners on one platform
Seamlessly connect with industry-leading partners.
FAQs
Got a question about something else?
ALH Hotels
Gwen Al Mor
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RMS includes encrypted payments, role-based access controls, and industry compliance.
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A PMS automates and simplifies tasks like check-ins, housekeeping management, and booking confirmations. This not only speeds up service but also gives staff more time to focus on guests. RMS's centralised guest profiles allow staff to personalise interactions, contributing to a memorable guest experience.