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Staycae: Elevating Dubai luxury hospitality with scalable technology

Staycae logo

100

properties managed efficiently across the UAE

50,000+

satisfied guests through enhanced service delivery

10+

OTA and system integrations for optimized channel management

Executive summary

Staycae offers a premier portfolio of over 100 luxury serviced apartments and villas located in key areas across Dubai, UAE. Designed for discerning travelers seeking comfort, style, and convenience, Staycae delivers five-star experiences with personalized hosting for both short-term holidays and extended stays.

A critical need for scalability

To support its rapid growth and maintain its high standards, Staycae partnered with RMS to implement a scalable, enterprise-grade property management solution. RMS’s all-in-one platform has transformed Staycae’s operations, streamlining workflows, enhancing guest communication, and enabling direct online bookings. The cloud-based system integrates seamlessly across multiple locations, providing real-time access to data and tools that support dynamic business needs.

RMS has simplified our operation, extended the latest PMS features and made it easy at very reasonable cost.

Shady Elashi, Staycae

Shady Elashi, Director of IT

Challenges

Staycae faced the challenge of managing rapid expansion across 100+ luxury serviced apartments and villas in Dubai while maintaining high operational standards and guest satisfaction. They needed a scalable, enterprise-ready property management solution that could streamline operations, centralize guest communication, and integrate with multiple systems and OTAs. Additionally, dependable customer support and real-time access to data across locations were essential to ensure seamless service delivery and continued growth.

Staycae lobby in Dubai
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Solutions

To address its operational and scalability challenges, Staycae implemented RMS's all-in-one property management system, designed to streamline processes and enhance guest experiences across its growing portfolio.

Centralized operations 

RMS provided a unified platform to manage all properties efficiently from a single dashboard.

Real-time guest communication

Tools for seamless guest interaction improved service delivery and satisfaction.

Scalable, cloud-based system

Enabled dynamic access to data and operations across multiple locations.

Integrated booking engine

Customizable IBE helped boost direct bookings and reduce reliance on OTAs.

Results

By implementing RMS' property management solution, Staycae significantly improved operational efficiency and guest satisfaction across its portfolio.

They also increased direct bookings through a branded, customizable booking engine, reducing OTA dependency.

View of Dubai

100+

properties successfully scaled and managed 

 

50,000+

happy guests 

10+

OTA and system integrations enabled

The RMS team has one mission: Make it happen. They are always available for support and willing to do whatever it takes to ensure their customers get the best from the system. Make the best choice, choose RMS.

Shady Elashi, Staycae

Shady Elashi, Director of IT