GUEST PORTAL SOFTWARE

The guest portal that does it all

Let guests handle their own bookings, payments, and check-ins – without the queues, the calls, or the admin.

Woman sitting on sofa holding tablet

Al Kout Beach Resort, Kuwait

Let guests manage their stay, their way

Give guests full control with a self-service portal to view, update, add ETAs, request add-ons, cancel, and pay for their bookings. Reduce front desk admin, speed up check-in, and create more opportunities for upsells. All with a one-click login.

My bookings loyalty program
Online check-in-alternate

The contactless way to check in and out

With your fully customisable branded guest portal, travellers can check in and out digitally. No queues, no waiting, no paperwork.

It saves your team time, reduces front desk pressure, manages outstanding balances with ease, and gives guests the flexibility they expect from modern accommodation.

Stay connected with guests, wherever you are

Enable live chat through SMS, email, and the guest portal so guests can reach your team before, during, or after their stay.

Whether you're onsite or operating remotely, it’s easy to confirm bookings, answer questions, and deliver outstanding service.

Messaging
My bookings re-book

Let guests book directly – anywhere, anytime

Allow guests to make new reservations and update their details from the portal without having to go through the front desk.

It’s easy for them, and better for your bottom line – with more direct bookings and less reliance on OTAs.

Transforming hospitality, one property at a time

Testimonials

What our clients say

Communication is key for our guests, and RMS software will allow our parks to really boost guest connections and provide the information they need for booking, check-in and during their stay.

Nick Baker

CEO at Reflections Holiday Parks

The online check-in and customers having access to their units straight away has been really well received.

Matt Way

Resort Director at Gwelan Mor

What's not to like! Love the channel manager and the flexibility to have real control over our own inventory. The guest portal, correspondence, trust accounting and owners portal are all great tools that help us run our property. Just Brilliant! Great tech support and features we actually use.

Richard Blackley

General Manager at Cumberland Lorne

We save so much time with people checking in online and paying online. The labour is significantly reduced, so we have more time to be able to do other things on our shifts, which is saving us a great deal of money

Marousa Polias

GM at Sydney Lodges

We looked around at the market and felt that RMS was the best one to suit our needs and to be fair since we’ve changed, we’ve not looked back. One of the reasons we moved to RMS was to get that connection with Google Analytics. We can follow a booking to see how much money spent and where it came from. That sort of analysis has really opened our eyes and helped us properly allocated our marketing budget.

Helen Croft

Director at Cofton Holidays

A world of partners on one platform

Seamlessly connect with industry-leading partners from every sector.

Collection of partners logos for guest experience and portal