Everything you need for fast, flexible, and secure guest payments
The hospitality embedded payments solution that automates payments, and protects your revenue.
Deeper integration, smoother operations, fewer costs
RMS Pay automates payment collection and syncs with your reservations, so you can cut your processing, reconciliation and reporting time from hours to minutes.
Integrated with your guest portal and booking engine
With native integration to your guest portal and booking engine, payments are automatically synced with bookings and reservations.
Keep your team, and payments, mobile
Take payments without being tethered to the front desk. From restaurants to gift shops to leisure facilities, staff can make sales on the go. Convenient for guests, easy for your team.
Set and forget payment requests
Reduce last-minute cancellations, and avoid uncomfortable conversations with scheduled payments and automatic communication to settle outstanding balances.
Don’t chase payments, schedule them
Buy now and pay later just got easier. Automate your payment policies to collect deposits and secure full payment on your terms.
Protect revenue with pre-authorisations
Pre-authorise credit cards to validate, hold, and guarantee funds for future payments. Capture and release pre-authorisations on the same day for complete peace of mind.
Faster payments, fewer disputes
Payments are settled within 3 business days, so you can access your funds faster. And with a native dispute dashboard, you confidently resolve disputes and reduce chargebacks.
More ways to pay, more reasons to book
Give guests the gift of flexible payment options, whether it’s online, pay by link, contactless on arrival, or through Apple and Google Pay.
Make payments – painless
From pre-authorisations to scheduled payments and auto-receipts, RMS Pay takes care of the admin, so you can take care of your guests.
Easier payments, more conversions
Avoid drop-off at checkout by offering multiple payment options with local payment integrations. With an 88% payment conversion rate, we help you turn lookers into bookers.
No card? No drama
Send a secure payment link in seconds via SMS and email. Take payments before arrival, so your guests can breeze through check-in.
Reduce chargebacks
With a native dispute dashboard, PCI compliance, and automated guest verification, properties on RMS Pay can reduce chargebacks by up to 75%.
Real time alerts, complete visibility
No more nasty surprises. With real-time alerts and visibility of potential fraud and payment disputes, you can take swift action to resolve the issue.
Compliance that’s built in
RMS Pay is fully PCI DSS compliant, and card details are securely stored as tokens – meaning no sensitive data is kept in RMS.
Automatic updates
No more communication gaps that break payments. Everything is hosted by RMS, so every update happens automatically in real time.
One system, one team, full support
With the same support team for your payments and PMS, troubleshooting is no trouble at all.
Transforming hospitality, one property at a time
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A world of partners on one platform
Seamlessly connect with industry-leading partners.
FAQs
Clayoquot Wilderness Lodge, Baillie Lodges
The Barn Scone
Clayoquot Wilderness Lodge, Baillie Lodges
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As part of RMS, RMS Pay is backed by 40+ years of experience building powerful technology for the hospitality and tourism industry. Now, with the introduction of RMS Pay, we offer a truly end-to-end operating system for your property. We’re pioneers in PMS technology and offer a solution to suit a wide variety of uses.
Our technology is inherently secure and PCI DSS compliant and natively integrated into RMS (PMS). We’ve designed it with lean, busy teams in mind, so it’s easy to learn, easy to teach and we provide plenty of support to get you started with your best foot forward. -
Payment Gateways are designed to meet the Payment Card Industry Data Security Standard (PCI DSS), which is a global standard mandated by the leading Card Schemes including Visa and MasterCard to reduce the risk of card data breach. Properties without a payment gateway are at risk of leaking revenue due to fraud, missing opportunities by not meeting guest expectations, compromising your guests’ security, and wasting valuable time on inefficient processes.
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While employing PCI DSS standards and 3DS-verified payments is a great way to significantly reduce the risk of fraudulent claims or disputes occurring at your property, RMS Pay helps you manage any disputes that do arise. You’ll receive an alert to any disputes that come through and be able to accept, defend and monitor progress on disputes through your dashboard.
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We understand that payment gateway technology might be a new experience for some users, so we provide training and resources to help you learn how to use RMS Pay, and how best to use it in practice. Your local RMS support team are here to help you get onboarded quickly and set you up for success as a new user.
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Today, RMS Pay is available in Australia, New Zealand, the United Kingdom, and all EU countries in €.
RMS Pay is coming soon to North America!