Hospitality moves fast.
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News, insights, trends, and strategies to help you run your property better - and keep guests coming back.
AI might be changing hospitality, but one thing became clear during a panel at this year’s Independent Hotel Show London: the future of the industry i...
Industry news
Everyone is talking about AI, tokens and why Claude has changed overnight (again). Almost nobody is talking about the person in a hi-vis vest who has ...
Property management
For property managers juggling properties, owners and a growing business all at once, the new RMS Owner Portal Pro delivers the modern, mobile-first e...
Product news
Peak season has a habit of showing you exactly where the cracks are. The booking mix-up your team had to untangle. The hours spent manually updating a...
Property management
I recently stayed at a hotel in Manchester, UK, for work, and it was one I'd been looking forward to staying at. It was beautiful, a little different,...
Guest experience
NoVacancy Sydney 2026 had one topic on repeat: AI. Panel after panel promised the future had arrived. But underneath the noise, a handful of genuine, ...
Trends
If you run a campground or RV park, you already know the software you pick shapes almost everything: how fast your team checks guests in, how easy it ...
Property management
You know you should probably be posting on social media. But when you're running a campground or holiday park, dealing with guests, answering the phon...
Marketing
Guest expectations have shifted significantly over the past five years. What has followed isn't one dramatic change, but a steady rise in what guests ...
Guest experience
A guest searches "hotels in Austin" on their phone. Google shows them a map with properties, rates, and availability right there in the search results...
Marketing
For the first time since we started tracking this in 2023, online search has overtaken word of mouth as the way campers find where to stay. Word of mo...
Industry news
Workforce solutions providers have always been measured on operational efficiency: occupancy, turnaround times, cost per bed. But that's no longer the...
Guest experience