The platform that powers high-performing hotels
More than just a hotel PMS software.
The Villa Group, Beach Resorts and Spa, Mexico
Everything you need to improve efficiency, grow revenue, and delight guests
Running a hotel is hard work – but RMS makes it easier. From front desk to housekeeping, maintenance to marketing, RMS brings everything together in one powerful platform to help your team do more with less. Give guests a seamless experience from booking to check-out, streamline daily operations, and make smarter decisions with real-time insights.
Front desk operations
Smoother experiences for your guests, easier work for your team.
View room occupancy and availability at a glance.
Avoid queues at reception with self-service check-in and check-out.
Free up your team's time by automating bulk tasks such as invoicing, reporting, check-ins and charges.
Housekeeping and maintenance
Job lists? Handled. Visibility? Crystal clear. Rooms? Spotless.
View, log, and complete any task on the go through the staff portal.
No more one size cleans all. Customise cleaning schedules based on room type, duration of stay, and more.
Play to your teams strengths, assign tasks by skill, and keep a squeaky clean roster and audit trail.
Keep your property ticking with the built-in maintenance hub.
Channel management
Maximise revenue and attract new guests with global booking channels.
Fewer tabs, less hassle, all the channels. Handle all your OTA distribution on one platform.
Plug into corporate bookings, travel agents and all the GDS channels.
Your rooms, your rules. Decide how your inventory is sold across channels.
Mitigate last minute cancellations. Reserve rooms for travel agents and OTAs.
Guest experience
Delight guests at every step of their journey.
Offer guests a flawless booking experience with flexible payments and instant messaging.
Put guests in control, not in queues with online check-in and check-out.
Keep guest coming back with loyalty schemes and promotional offers.
Guest portal
Give your guests the freedom to manage their own stay.
Guests can view, manage and pay for all their reservations and extras in one secure place.
Self check-in and check-out through the portal.
Let guests chat, not chase with instant two-way messaging.
Guests can rebook with just a few clicks.
Business intelligence
Crystal clear insights from all your financial and operational data.
Track daily, monthly, and year-to-date performance with financial and operational reports.
Identify trends and revenue gaps with detailed occupancy and forecast reports.
Monitor key metrics like RevPAR and availability to make faster, data-driven decisions.
Optimise pricing with visual rate management tools and flexible restrictions.
Corporate bookings
Faster to book, easier to manage.
Access a dedicated portal for managing corporate and group bookings
Update company profiles and view property details for easy invoicing
Offer loyalty rates and secure booking access to corporate clients
Make it faster and more convenient for businesses to book and manage stays
Embedded payments
Everything you need for fast, flexible and secure guest payments.
Reduce manual work and manage all your guest and payment details in one hospitality platform.
Protect your cashflow with smart automation that secures payments upfront or in instalments.
Support guest preferences with flexible payment options at every stage of their stay, while reducing workload for your staff.
Stay ahead of fraud and payment issues with expert support and advanced security tech.
A world of partners on one platform
Seamlessly connect with industry-leading partners from every sector.
FAQs
Got a question about something else?
Whalers Cove, Hawaii, USA
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Baillie Lodges, Capella Lodge, Australia
Twin Creeks Marina and Resort, USA
Quest Collingwood, Australia
The Barn Scone, Australia
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A hotel management system centralises and automates daily hotel operations like reservations, guest communication, and reporting — improving workflow efficiency and guest satisfaction.
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Reservation management, dynamic pricing, OTA integration, guest communication, reporting, and scalability. RMS covers all these.
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Yes, its scalable platform supports boutique hotels, large resorts, and multi-location groups.
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It enables real-time access to operations from anywhere, with automation and scalability.
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Implementation time varies based on the size and complexity of the property. Most providers aim for a smooth and efficient setup with minimal downtime. RMS offers a streamlined onboarding process and dedicated support to help get your system up and running quickly.