RMS: the smarter alternative to Guestline.

Guestline v RMS header image
Looking for a Guestline alternative that gives you more freedom?

With open integration technology, real-time automation and no lock-in contracts, RMS helps operators scale faster, simplify operations and deliver a better guest experience.

Switch before January 31, 2026 and get 3 months on us.

Book a demo and find out why more hotels are switching from Guestline to RMS.

Book a demo
RMS is the Guestline alternative that gives you more freedom.

No lock-ins. No hidden costs. Just results.

See how RMS compares to Guestline, by giving operators more control, flexibility and value.

Cloud-based PMS

RMS

Yes

Guestline

Yes

Pay for support $$

RMS

Free support

Guestline
Support comes at a cost

PCI DSS Compliant

RMS

Yes

Guestline

Yes

Stability - 99.99% uptime

RMS

Yes

Guestline

Yes

Open integrations technology

RMS
Yes
Guestline
Closed ecosystem

Modern booking engine

RMS

Yes

Guestline

Yes

Interactive maps

RMS

Yes

Guestline

No

Guest automation

RMS

Yes

Guestline

Yes

Native 2-way SMS

RMS

Yes

Guestline

No

Triggered correspondence

RMS

Yes

Guestline

No

 

Guest portal (pre-check-in)

RMS

Yes

Guestline

Limited

Corporate portal

RMS

Yes

Guestline

Yes

Secure SMS and email payment link

RMS

Yes

Guestline

No

Advanced credit card dispute management

RMS

Yes

Guestline

Yes

Secure payment pre-authorization

RMS

Yes

Guestline

Yes

Revenue management

RMS

Yes

Guestline

Yes

Advanced payment schedules (payment automation)

RMS

Yes

Guestline

Yes

Multi-property management

RMS

Yes

Guestline

Yes

Reporting & analytics

RMS

Yes

Guestline

Yes

Scheduled reports

RMS
Yes
Guestline
Limited

Native inbuilt channel manager

RMS
Yes
Guestline
No
RMS connects key hospitality PMS features while enabling further integration and control through open APIs.

Real people.
Real partnership.
Real support.

We’ve heard the stories... long waits, limited hours, and paying extra just to get help. That’s not how we do things.

At RMS, you’ll always reach a real human who understands your world. Our global support team is here 24/7, ready to help with anything from setup to last-minute changes.
No add-ons, no fine print, just genuine support when you need it most.

Mask group (32) Large-1-1-1
Unlike other providers, RMS offers transparent pricing with no lock-in contracts or hidden charges.

Nothing kills the Christmas spirit faster than hidden fees...

...and fine print.

Some platforms are hiking prices faster than Santa climbs chimneys, leaving hoteliers wondering, “What exactly am I paying for?"

At RMS, we like to keep things simple. No lock-ins, no termination clauses, and no surprise fees hiding under the tree. Just clear, predictable pricing that scales with your business and gives you the flexibility to grow (or change) when you need to.

RMS: Switch before January 31, 2026 and get 3 months on us.

Transforming hospitality, one property at a time

Switch in weeks, not months

Unwrap your new system before the Christmas lights come down.

With RMS, you get an experienced implementation team that will securely and safely migrate your Guestline data to RMS.

We start by understanding your operation inside-out, then work with you on a bespoke onboarding plan and walk you through every step, ensuring you're set up for success from day one.

Ready to grow with RMS?

With RMS, you get an experienced implementation team that will securely and safely migrate your Guestline data to RMS.

See RMS in action.

Book a quick demo and get 3 months free when you switch before 31 Jan 2026.

 

Book a quick demo with RMS and get 3 months free when you switch before 31 Jan 2026.

FAQs

Got a question about something else?

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Guestline faq 4

Lafayette Hotels, Nordic Village

Native 2-Way SMS in RMS lets you send and receive guest text messages directly from your RMS platform, no third-party apps or integrations required.

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Testimonials

Hear from our customers

We looked around at the market and felt that RMS was the best one to suit our needs and to be fair since we’ve changed, we’ve not looked back. One of the reasons we moved to RMS was to get that connection with Google Analytics. We can follow a booking to see how much money spent and where it came from. That sort of analysis has really opened our eyes and helped us properly allocated our marketing budget.

Helen Croft

Director at Cofton Holidays

I’ve used payment gateways before and in terms of innovation RMS PAY is miles above the rest. Most people I talk to about it are fascinated with the reduction in disputes, pre-auth releases and PCI compliance, and RMS PAY handles all of those things expertly.

Stephanie Robertson

General Manager at Quest Collingwood

We save so much time with people checking in online and paying online. The labour is significantly reduced, so we have more time to be able to do other things on our shifts, which is saving us a great deal of money.

Marousa Polias

GM at Sydney Lodges

With RMS PAY’s simple and brilliant enhancement to our day-to-day operations, it has enabled us to put our full focus on the stars of the show – our amazing guests and their fantastic experiences.

Ravi Satyavolu

GM at Quest Penrith

If you’re not holding a deposit, I see that as a booking unconfirmed and a risk to revenue. RMS Pay can tidy that up easily with pre-authorisation and the Guest Portal.

Joanne Keown

Consultant at Tourism Creatures