RMS vs Guestline: See how we compare

RMS: The open alternative to Guestline

Where Guestline locks you in, RMS opens up your possibilities.
With open integration technology, no lock-in, no hidden extras, RMS is the platform that integrates with your tech stack and adapts to your workflows, with transparent pricing and 24/7 support built around you.

Find out why more hotels are switching from Guestline to RMS.

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RMS is the Guestline alternative that gives you more freedom.

No lock-ins. No hidden costs. Just results.

See how RMS compares to Guestline, by giving operators more control, flexibility and value.

Cloud-based PMS

RMS

Yes

Guestline

Yes

Pay for support $$

RMS

Free support

Guestline
Support comes at a cost

PCI DSS Compliant

RMS

Yes

Guestline

Yes

Stability - 99.99% uptime

RMS

Yes

Guestline

Yes

Open integrations technology

RMS
Yes
Guestline
Closed ecosystem

Modern booking engine

RMS

Yes

Guestline

Yes

Interactive maps

RMS

Yes

Guestline

No

Guest automation

RMS

Yes

Guestline

Yes

Native 2-way SMS

RMS

Yes

Guestline

No

Triggered correspondence

RMS

Yes

Guestline

No

 

Guest portal (pre-check-in)

RMS

Yes

Guestline

Limited

Corporate portal

RMS

Yes

Guestline

Yes

Secure SMS and email payment link

RMS

Yes

Guestline

No

Advanced credit card dispute management

RMS

Yes

Guestline

Yes

Secure payment pre-authorization

RMS

Yes

Guestline

Yes

Revenue management

RMS

Yes

Guestline

Yes

Advanced payment schedules (payment automation)

RMS

Yes

Guestline

Yes

Multi-property management

RMS

Yes

Guestline

Yes

Reporting & analytics

RMS

Yes

Guestline

Yes

Scheduled reports

RMS
Yes
Guestline
Limited

Native inbuilt channel manager

RMS
Yes
Guestline
No

Real people.
Real partnership.
Real support.

We’ve heard the stories... long waits, limited hours, and paying extra just to get help. That’s not how we do things.

At RMS, you’ll always reach a real human who understands your world. Our global support team is here 24/7, ready to help with anything from setup to last-minute changes.
No add-ons, no fine print, just genuine support when you need it most.

Mask group (32) Large-1-1-1

Having options matters to us. With RMS, HOST Campuses can connect with the platforms we want, and we quickly found it could handle things we used to rely on other systems for. It’s made everything so much simpler.

Karis Holleron, General Manager, HOST Campuses, United Kingdom

Transforming hospitality, one property at a time

Switch in weeks, not months

Switching from Guestline doesn’t have to be disruptive. With RMS, migration is fast, free, and fully supported—so you can modernize your operation without downtime or complexity.

Our onboarding team handles the heavy lifting, from data transfer to setup and training, ensuring your property is up and running smoothly from day one. And because RMS is built to fit your operation—not force you into rigid workflows—you’ll gain an open, flexible platform that integrates with the tools you already rely on.

Switch in weeks, not months

RMS has been with us every step of the way, from go-live and training to today. Their team is always ready to help, and it’s great knowing we can count on their support whenever we need it.

Karis Holleron, General Manager, HOST Campuses, United Kingdom

FAQs

Got a question about something else?

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Guestline faq 4

Lafayette Hotels, Nordic Village

Native 2-Way SMS in RMS lets you send and receive guest text messages directly from your RMS platform, no third-party apps or integrations required.

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Lafayette Hotels, Nordic Village

Testimonials

Hear from our customers

RMS powers the warm, personal service we’re known for, and it shows. Nearly 30% of guests rebook before they even leave.

Toby Ashworth

Managing Director, The Nare

We looked around at the market and felt that RMS was the best one to suit our needs and to be fair since we’ve changed, we’ve not looked back.

Helen Croft

Director at Cofton Holidays

RMS gives our team the knowledge they need to offer a genuinely personal experience, and we see 65% of bookings come from returning guests.

Toby Ashworth

Managing Director, The Nare

When we were choosing a new system, it wasn’t just about ticking boxes or picking the biggest name. We wanted a partner who’d grow with us, who really understood our vision. That’s what we found with RMS.

Victoria Curley

Head of Commercial, Roomzzz

Having options matters to us. With RMS, HOST Campuses can connect with the platforms we want, and we quickly found it could handle things we used to rely on other systems for. It’s made everything so much simpler.

Karis Holleron

General Manager, HOST Campuses