The mobile-friendly RMS Guest Portal is like putting a personal kiosk in the palm of your guests’ hands without the bulky and expensive technology. Personalised to your brand and customised to your business rules, the Guest Portal optimises your operations and offers your guests options to independently complete reservation processes. Guests can use this tool to:
Enroll your guests with just one click so they can accrue and redeem points for rewards, boosting their loyalty to your brand and encouraging future stays. Our guest rewards module is fully customisable so you can tailor the program to suit your brand and guests by setting unique depreciation rules and redemption options.
We offer several options for you to communicate with your guests including, 2-way SMS Messaging, Email Marketing, Triggered Correspondence, and the interactive Guest Portal. Whether you need to send urgent updates to the guests staying at your hotel, or you simply want to encourage return stays, our communication tools enable you to customise your guest’s experience.