Setsu Niseko offers luxury accommodation for all-season travellers with an elevated culinary and wellness experience. With 190 luxury hotel suites styled with a contemporary Japanese design, Setsu Niseko has mastered the essences of luxury and nature with panoramic views of the surrounding alpine landscapes. Set in one of the world's most beautiful locations, Setsu Niseko delivers unique and memorable experiences for guests that encapsulate a modern luxury hospitality experience.
Setsu Niseko is one of Japan's newly opened and one-of-a-kind luxury hotels in Niseko. As part of opening their new location, Setsu Niseko underwent extensive research to identify a PMS that could provide a property management solution that could empower a custom-built guest facing app. The aim was to work with a PMS provider who could match their business goal of delivering elevated, digital and contactless guest experiences. With automation being a key driver, Setsu Niseko was looking for partnership in custom building a development solution that could enable their vision for a completely bespoke app - empowering smart-room automation, guest services, instant check-in, and mobile keys to connect guests digitally to the hotel. It was important for Setsu Niseko to adopt the most current technology incorporating the latest automation tools to empower guests whilst connecting to a reliable PMS.
We want our guests to enjoy the modern comforts and tech amenities they are accustomed to using while exploring the beautiful natural landscape surrounding our resort.
RMS Cloud was appointed new PMS provider for Setsu Niseko's luxury 190-room hotel from a large pool of highly rated technology providers from around the world. RMS invested in timely research and development to build custom technology, formulating the right digital mix for the Setsu Niseko guest experience app. McLaren Technologies was a key partner in facilitating the exemplary user interface technology that spoke with RMS' property management software. The technology has delivered professionality to the Setsu Niseko brand and a direct connection with guests via a user-friendly interface design. Setsu Niseko's stylish new app provides an end-to-end digital guest experience and speaks directly to the RMS software. Meaning–efficient operations, real-time staff updates on customer requests and easy looking up on special guest reservations providing Setsu Niseko with the tools to access everything in one local environment to deliver a unified and luxurious guest experience.
RMS has boundless capabilities when it comes to delivering application software to suit your hotel and brand. With advanced technology solutions that allow you to connect with the latest trends, from digital door locks to custom-designed interfaces.
Streamline your guest experience with a PMS that can operationally manage your guests' requests to your hotel staff. With real-time updates, two-way communication and a quick reservation lookup, RMS' powerful software can ensure guest excellence every time – making your hotel part of the elite.
With Niseko's growing prominence as Asia's top ski destination, accessibility and connectivity, physically and digitally, are of high importance. The smart-room tablets and mobile app will allow us to have more meaningful digital interactions with guests.
Setsu Niseko's new advanced and custom build app syncs with RMS' powerful property software. Designed in partnership with McLaren Technologies, the new relationships have brought boundless opportunities to deliver high-end guest experiences from one unified system – opening the doors to more digital features and tools now and well into the future.
5-star lodges who were one of the first to move to RMS's contactless technology
Asia's largest student accomodation developer use RMS for their Y Suites brand
RMS's guest marketing tools helped Baillie Lodges create and enhanced guest experience for their customers
The RMS platform has revolutionised the way Ascott runs their global business operations
One of Australia's biggest park groups needed an enterprise solution that could handle all their parks under one system
Reflections switched to RMS Cloud to access innovative guest solutions and grow operational efficiencies.
Large parks group needed a powerful tech partner to continue growth.
The newest state-of-the-art luxury hotel in Japan, went above the competition to partner with RMS Cloud for their bespoke technology needs.
Saltwater Properties went with RMS for a seemless day spa experience for their guests
One of New Zealand's largest hotel groups built their perfect tech stack with RMS.
Cheval Collection migrated to the cloud using RMS Cloud's reliable cloud-based PMS
Roomzzz Serviced Aparthotels in the UK chose RMS for their cloud-based enterprise solutions with guest facing technology.
The all-in-one reservation system helped them manage all their properties under one platform
Seemless group operations made possible across some of Australia's most iconic addresses.
A globally renowned customer support team was what convinced Bendooley to shift to RMS Cloud
Bespoke Marina software by RMS transformed the way Twin Creeks conducted business
Cumberland Lorne implemented our Enterprise system for its trust and owner accounting modules