We were able to reduce our morning team by an extra person, as we saved so much time processing payments with RMS PAY instead of manually. That role is equivalent to $50K salary full time, so that is what it has saved us.

The best thing RMS PAY has done for me is reduce the number of disputes we get. I used to have at least one a week, but during the 10-odd months we’ve been using RMS PAY for, we’ve received only 3 disputes. It’s unheard of.

If I extrapolate on the time it takes to do things like end-of-shift balancing for example, with RMS PAY doing it for you, you can save the equivalent amount of time and money of a part-time staff member’s wages just by using the product.

We’ve outgrown our facilities, so my sister helps from her house in Hervey Bay. She’s never used RMS or RMS PAY before, but she picked it up quickly because it’s so easy to learn. We couldn’t do this without RMS PAY because it’s opened so many ways to take payments remotely.

The biggest selling point of RMS PAY for me is time, efficiency and simplicity of use, and that goes for both your staff and your guests.

We used to get about 2 disputes a month and we never won them. Since using RMS PAY, we’ve had only 4 disputes in 18 months of which we’ve won 3 and lost only 1!