The Ascott Limited has over 30 years' experience in leading the global serviced residence and hotel industry with award-winning renowned brands and locations. With a range of diverse accommodation, Ascott prides themself on delivering an extensive portfolio that accommodates for leisure, business or family travel offering guests a sanctuary away from home.
The Ascott Limited required a Cloud PMS system that could accommodate their diverse property portfolio and manage a high level of scalability. Ascott established that their existing hospitality solutions provider was insufficient in managing their aggressive growth strategy to open 57,000 new locations globally, thus, put a tender out to market to find a global solution that could support multiple properties. The major pain-point that they faced was not being able to locate a centralised system with their current on-premise solution making it challenging to collate data across multiple locations manually.
As we expand, we need systems that are scalable and RMS’ solution confidently meets this requirement.
RMS Cloud is proudly providing a cloud-based solution to over 700 Ascott properties with our enterprise serviced apartment management solution. The Ascott Limited can now enhance operational efficiencies with a centralised cloud base solution that advances digital initiatives with RMS’ mobile-friendly guest portals that customised guest experiences. Ascott will have access to a native communication channel to streamline data with RMS' 360-degree reporting and manage data all in one place. RMS’ cutting-edge technology will drive Ascott's fast growth strategy into the future.
Reporting that allows you to simply customised reports, share data and automate reports all through one internal management solution.
Streamline your guest experience with a mobile user-friendly tool that allows guests to check-in within 20-30 seconds and self-manage their bookings.
Moving to RMS' cloud property management solution is one of our digital initiatives to support Ascott’s fast-growing business. We achieved record growth last year, crossing 100,000 units globally. We expect to continue this momentum to achieve our target of 160,000 units worldwide by 2023.
RMS Cloud's property management software is a fast track solution to help drive Ascott's fast growth global strategy with a simple cloud base solution. A partnership that has brought enterprise opportunities to both RMS and Ascott's portfolios. RMS has proudly helped Ascott implement new technical initiatives through key features offerings by centralising data and personalising guest experiences to allow for efficient growth.
The RMS platform has revolutionised the way Ascott runs their global business operations
RMS's guest marketing tools helped Baillie Lodges create and enhanced guest experience for their customers
The all-in-one reservation system helped them manage all their properties under one platform
A globally renowned customer support team was what convinced Bendooley to shift to RMS Cloud
A powerful and reliable cloud-based system made Brandon Hall shift from Opera to RMS CLoud
Cheval Collection migrated to the cloud using RMS Cloud's reliable cloud-based PMS
Cumberland Lorne implemented our Enterprise system for its trust and owner accounting modules
5-star lodges who were one of the first to move to RMS's contactless technology
Saltwater Properties went with RMS for a seemless day spa experience for their guests
One of Australia's biggest park groups needed an enterprise solution that could handle all their parks under one system
Bespoke Marina software by RMS transformed the way Twin Creeks conducted business
RMS Cloud won US Department of Defence iL4 certification for the US Marine Corps, to become the most secure PMS platform in the world