Change Region

You're on our English website. Change your region to see information for another location.

Cumberland2

Smarter management rights workflows  for this spectacular seaside venue

Property
102 management rights apartments in ocean-view complex
Location
World-famous Great Ocean Road, Victoria, Australia.
Solution
Management rights enabled property management solution
Cumberland Lorne
hero_bg
Stunning Great Ocean Road accommodation

Cumberland Lorne consists of luxury costal apartments that capture an iconic Australian getaway. Offering a variety of onsite amenities such as squash courts, sauna and gym, it allows for an all-inclusive experience that is also walking distance from local dining. An escape that is designed for discerning travellers who want to enjoy the serenity of a true Australian holiday on the renowned Victorian Great Ocean Road.


Business challenge
Switched from Opera to RMS for a more comprehensive solution

Cumberland Lorne needed an management rights enabled solution that can support their specific  property. The previous provider, Opera, lacked depth in offering a flexible platform that couldn’t provide a PMS service for easy communication and data sharing. Cumberland also established limited functionality with Opera when requiring a built-in management rights function and accounting needs.


RMS has improved communication with our guests, improved visibility with our owners and given us more control on our inventory and pricing.
Richard Blackley General Manager
Cumberland Lorne serviced apartment room
Product implementation
Moving to a property management system that has owner and trust accounting features built-in

Cumberland have migrated to RMS Cloud to reduce costs within their PMS system, gain access to innovative features and have reliable software that works for their daily operations. RMS’ all-in-one management system has given Cumberland a true enterprise solution that manages bookings, automates pricing and changes availability from any device, any location and at any time. A key feature that helped Cumberland save time and money was how well RMS integrated a world class management rights function with partner ARAMA software.

 

Navy_Cloud Computing
Advanced cloud-based technology that works

RMS offers cloud-based software with over 35 years' experience that allows you to access your information from anywhere at any time.

RGB_Navy_Trust_Owner Accounting
World-class management rights software

Easily manage and simplify your MLR accommodation with in built features endorsed by ARAMA, a partner of RMS.

Guest at Cumberland Lorne F&B services at Cumberland Lorne
Lavender BG
RMS is keeping Cumberland Lorne a step-ahead of compliance requirements
RGB_White_Serviced Apartment
102 seperate owners
invested in the complex 
White_Trust_Owner Accounting
Easy, built-in trust and owner accounting features
RGB_White_Book Now Button_IBE
6% increase in
bookings YOY
85.5% average occupancy across seasonal peaks
Case Study CL Quote overlay

What's not to like! Love the channel manager and the flexibility to have real control over our own inventory. The guest portal, correspondence, trust accounting and owners portal are all great tools that help us run our property. Just Brilliant! Great tech support and features we actually use.

Richard Blackley  General Manager
Partnerhip outcomes
RMS delivers the right tools to easily manage MLR properties  

RMS and Cumberland have developed a prosperous partnership that has increased business operations and helped to introduce cost saving alternatives without sacrificing innovative features. With Cumberland joining this new partnership with RMS, they now have access to cloud-based software that can seamlessly integrate all 102 units, on premise facilities and use world class MLR software.  

Case Studies_layer 1_OP-1 Case Studies_underlayer_OP

Discover how RMS can unlock your business potential

Enter your details to get started with our platform

Explore our custom solutions for properties just like yours