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Disrupting the Melbourne accommodation industry with such an innovative concept, HOTEL NO needed an equally innovative property management system to keep their business moving forward. The power, flexibility and customisable elements of RMS was the perfect solution for HOTEL NO and could offer everything the boutique brand needed to provide a seamless and streamlined guest experience.
What a little gem of a hotel (that's not a hotel!) It really is an experience as opposed to a place to rest your head.
RMS is a robust property management system that covers everything from reservation and rate management to in-depth reporting and guest marketing. HOTEL NO utilised the majority of features within the RMS application to enhance their offering and get the very most out of the technology. As a leader in the experiential accommodation space, HOTEL NO's contemporary setting, exploratory concept and digitalised guest journey keep them on the cutting edge of the scene in Melbourne. With RMS' leading technology, HOTEL NO can continue accelerating their growth, automating their business operations and delivering a guest-focused experience.
Hotel No selected a solution with one of RMS' hand-picked door lock partners to enable app-based smartphone entry for a speedy guest check-in.
Hotel No use the two-way SMS functionality to send pre and post-stay texts to nurture guest relationships and add a level of personalisation to every guests experience.
We are all about having an experience-based accommodation that is different in every way shape and form to a hotel. Every opportunity to be different, we are different.
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