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RMS online portals

Manage each business segment with one platform

RMS Cloud understands the importance of communication, which is why we offer intuitive internal and external portals for staff, guests, owners, corporate and partners. Deliver world class customer service and give your team the right tools to efficiently run your property. 

Child Page_Page Name_Organic Shape layer 1_OP-2 Property staff member uses the RMS Portal to manage reservations

Custom portals for each touchpoint

Communication is key, which is why RMS has created a range of customised portals for all aspects of your business with a customer facing Guest Portal along with a range of business stakeholder portals that give permissions and create views that help generate insights into their segment of business.
RMS owner, guest, housekeeping and corporate portals

Giving guests the power

Offer your guests a seamless experience with contactless check-in and check-out solutions that integrate with your front desk in real time. RMS’ Guest Portal can be used by guests to manage their reservations, make payments, update their contact information, complete registration prior to their arrival at the property or check-in and out of the property. Based on the options setup by the property a guest can view their current, future or past reservations, make payments, view and sign forms or contracts and create new reservations via the RMS IBE.

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Centralised staff management

RMS Cloud offers an intuitive 2-way communication Staff Portal that simplifies management of staff by providing a direct link between the property and the staff at work.
Housekeepers can access the staff portal from any smart phone device or tablet to login, view and manage their allocated tasks including recording a DND or Task Not Required, set an Area to Clean status and communicate directly with the property. Working in real time, properties can also communicate directly with the housekeepers using Staff Portal messaging for additional update about guests or the property.

Hotel staff member communicates with guest

Owner management

Owners have the ability to view their unit’s availability, make owner-occupied reservations, track upcoming bookings and print end-of-month statements from one central system.

You can customise which features your owners can access within the portal, enabling complete control over how much or how little your owners can see.

Owner portal screen by RMS Cloud Owners using the owner portal screen to manage reservations

Corporate Portal

The RMS Corporate Portal is designed for travel agents who have paired up with properties to facilitate collaborative bookings through their established platform. Property owners can allocate a certain number of rooms to travel agents to be able to make bookings on their behalf.

Partner Portal

The Partner Portal allows vendors of third-party applications to submit a request to become an Integrated Partner with RMS.

Approved Partners can use the portal to manage their information and connected products displayed to customers in the RMS Module Market.


Travel agent takes bookings using a PMS corporate portal

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