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Roomzzz had a unique business challenge that entailed connecting their 11 growing locations worldwide with the opportunity to expand quickly. Roomzzz looked at more than 20 PMS providers in detail and narrowed this down to invite 9 of the world's best to tender. After an extensive exploratory process, Roomzzz established that only a native, enterprise-enabled solution would suit their business structure. When assessing the right PMS, they needed a centralised solution to connect with their current on-premise solution bringing all 11 locations together while still handling scale for future growth. When they went hunting for the best hospitality technology match for their business, this dynamic flexibility was front of mind.
The engagement and level of understanding for our business was a key reason for choosing RMS
RMS Cloud's advanced functionality won a successful bid over the key market competition to deliver a cloud-based solution to Roomzzz 11 global locations. Roomzzz can now access boundless capabilities that enhance operational efficiencies, guest experience and manage housekeeping in one place. Roomzzz will have access to a native communication channel to streamline data and reports with abilities to automate processes to save time and money. RMS' robust technology will solidify Roomzzz operations and fast-track them into future growth with an unmatched enterprise solution.
Roomzzz can now combine data from all or select properties to build reports in real-time. RMS' dynamic software houses all their locations operational data in a single database removing discrepancies in records and end-of-day processes. The insights to be gained from having unified, golden guest records has meant new strategic direction for driving repeat visitation.
By partnering with RMS, they can now confidently get the support they need at any time. RMS has experts around the world ensuring teams can rely on true, 24/7 expert support whenever they need it most. With high-level account management and on-going support, RMS is placed to help the Roomzzz team as they grow.
The software is dynamic and flexible, with some great efficiency and simplicity. It will really help us to focus on the customer and continue to put the guest at the centre of the brand experience. RMS Cloud is the most significant piece of the technology stack which will drive Roomzzz forward on next steps to growth
RMS Cloud's advanced property management software is designed to support growth and deliver guest experiences in one unified system. Roomzzz can now take a confident step forward into expanding its business to more parts of the world with the right support. RMS has proudly helped Roomzzz implement new technology initiatives such as centralising data, automating tasks and delivering memorable guest experiences – making everyone feel at home.
