Why UK luxury apartment operator switched to RMS to support their future expansion plans with a flexible and scalable solution.

Cheval Collection has upgraded its property management system, entering into a technology partnership with RMS Cloud, which has developed an industry-leading solution now used by over 6,000 properties around the world.

Cheval Collection CEO George Westwell said the decision to choose RMS Cloud technology was made with an eye on the future. 

“We’ve made a long-term decision in the best interests of Cheval,” he said. “Moving our technology platform to the cloud will give us the scope and flexibility we need as the business continues to evolve.”

The company currently operates eight Cheval Residences in central London and recently won a management contract for a development in Dubai featuring 280 serviced and residential apartments under its new Cheval Maison brand.

Westwell commented that Cheval Collection is continually assessing other opportunities and wanted to work with a technology company that could easily scale and adapt.

“We looked at numerous property management systems and chose RMS Cloud because we felt it was an excellent fit for our business – it’s agile, intuitive and a good all-round choice.”

George Westwell

CEO, Cheval Collection

Peter Ferris, chief sales and marketing officer for RMS Cloud, added: “We are delighted to be working with Cheval Collection – they operate some of the best properties in Europe and have an exceptional reputation.”

With a beautiful collection of serviced apartments, townhouses and penthouses in some of London’s most prestigious neighbourhoods, Cheval Collection offers more than just a home and makes life blissfully easy for guests. 

Each of the residences, which all have their own individual style, share the same ethos and levels of service; they offer a dedicated concierge service to support any guests’ needs, from making personal travel arrangements and taking care of laundry to organising a chef to come in and cook in the apartments fully equipped kitchens. 

A welcome hamper in each apartment ensures guests have all the basics and some added luxuries upon arrival. 

Each of the properties offers access to either an in-house or local gym as well as in-room dining, delivering food and beverages direct to the apartments. Maid services and linen and towel change are available as well as on-site maintenance.