Cheval Collection prides itself on 40 years of award-winning customer service. Located in premiere locations in London and Edinburgh, Cheval operates a range of long or short term serviced apartments including grand penthouses providing exceptional comfort for guests who require a home away from home.
Cheval Collection identified that to move forward successfully they required an innovative cloud-based PMS solution that would evolve their business. Cheval Collection's previous software was no longer a viable option, with only having access to on-premise solutions it left error for miscommunication among the 12 properties and its outdated software made day-to-day operations clunky. Moving to an enterprise enabled solution was a two-fold decision for Cheval Collection, both in terms of the long-term investment into reliable, adaptive technology and equipping staff with technology that allowed them to remain at the forefront of competition.
We looked at numerous property management systems and chose RMS Cloud because we felt it was an excellent fit for our business – it’s agile, intuitive and a good all-round choice.
RMS Clouds' enterprise enabled serviced apartment management solution offered a multifaceted solution to centralising business operations for Cheval Collection. Key RMS features have created visibility across all properties, allowing teams to view and manage bookings from one centralised location. RMS' intuitive platform has given management the flexibility to efficiently analyse inventory across channels with detailed OTA reports and has given the operators the power to implement group-wide rate management strategy with ease.
Effective management depends on your business data being readily available in real time. RMS delivers multiple property visibility in one location.
Efficiently analyse your best performing channels with RMS 360 reporting and OTA performance analytics.
The decision to choose RMS Cloud was made with an eye on the future. Moving our technology to the cloud will give us the scope and flexibility we need as the business continues to evolve.
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