Change Region
You're on our English website. Change your region to see information for another location.
You're on our English website. Change your region to see information for another location.
RMS Cloud understands the importance of communication, which is why we offer intuitive internal and external portals for staff, guests, owners, corporate and partners. Deliver world class customer service and give your team the right tools to efficiently run your property.
Offer your guests a seamless experience with contactless check-in and check-out solutions that integrate with your front desk in real time. RMS’ Guest Portal can be used by guests to manage their reservations, make payments, update their contact information, complete registration prior to their arrival at the property or check-in and out of the property. Based on the options setup by the property a guest can view their current, future or past reservations, make payments, view and sign forms or contracts and create new reservations via the RMS IBE.
RMS Cloud offers an intuitive 2-way communication Staff Portal that simplifies management of staff by providing a direct link between the property and the staff at work.
Housekeepers can access the staff portal from any smart phone device or tablet to login, view and manage their allocated tasks including recording a DND or Task Not Required, set an Area to Clean status and communicate directly with the property. Working in real time, properties can also communicate directly with the housekeepers using Staff Portal messaging for additional update about guests or the property.
Owners have the ability to view their unit’s availability, make owner-occupied reservations, track upcoming bookings and print end-of-month statements from one central system.
You can customise which features your owners can access within the portal, enabling complete control over how much or how little your owners can see.
The RMS Corporate Portal is designed for travel agents who have paired up with properties to facilitate collaborative bookings through their established platform. Property owners can allocate a certain number of rooms to travel agents to be able to make bookings on their behalf.
The Partner Portal allows vendors of third-party applications to submit a request to become an Integrated Partner with RMS.
Approved Partners can use the portal to manage their information and connected products displayed to customers in the RMS Module Market.
