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News, insights, trends, and strategies to help you run your property better - and keep guests coming back.
From legacy PMS to the cloud: a practical guide for hotels Many hotels are still operating on technology built for a very different era, one where sys...
Property management
The glamping industry has grown up.
Distribution and revenue
Thinking of buying a park? You've come to the right place. The RV park market is on the up. Remote workers are extending their stays, younger traveler...
Distribution and revenue
When I joined RMS about 18 months ago, I came from a marketing and software background, not hospitality. And almost immediately, I noticed something. ...
Property management
In sectors where lost time translates directly to lost production, the fragility of manual workforce logistics has become impossible to ignore. Two Au...
Operations
'The system is as good as the data you feed It": What Dominika taught me about operations
Property management
What is a booking engine? (And how 2026 changes everything) By 2027, travelers will book hotels by asking AI assistants like ChatGPT or Google's Gemin...
Guest experience
Hotel pricing strategy: how the right decisions at the right moment drive revenue A strong hotel pricing strategy rarely starts with a spreadsheet. It...
Distribution and revenue
Hotel dynamic pricing: how to stop leaving money on the table Three months ago, a major conference was announced in your city for this weekend. Your c...
Operations
Hotel performance metrics: why more hotel KPIs don’t lead to better performance Every morning, you check occupancy. Maybe you glance at yesterday's re...
Distribution and revenue
Direct bookings: how to reduce commissions and take back control of your revenue For many properties, the moment of friction is familiar.
Operations
How voice AI is turning missed calls into direct bookings—and why the phone channel deserves your attention again.
Operations