RMS | Blog | Operations

Happy couple using a digital device to make a hotel booking while relaxing at home.

9 April 2026

What is a Booking Engine? Integration, AI, and the Future

What is a booking engine? (And how 2026 changes everything) By 2027, travelers will book hotels by asking AI assistants like ChatGPT or Google's Gemin...

Guest experience

Hotel guest checking booking details on a smartphone beside packed luggage.

9 April 2026

Hotel Pricing Strategy: Boost Revenue with Smart Decisions

Hotel pricing strategy: how the right decisions at the right moment drive revenue A strong hotel pricing strategy rarely starts with a spreadsheet. It...

Distribution and revenue

Photo of a digital dashboard with holographic graphs and charts on laptop representing hotel dynamic pricing analytics.

9 April 2026

Dynamic Pricing for Hotels: What It Is and How It Works

Hotel dynamic pricing: how to stop leaving money on the table Three months ago, a major conference was announced in your city for this weekend. Your c...

Operations

Photo of hotel managers discussing KPIs and planning a strategy.

3 April 2026

Hotel Performance Metrics: Track What Pays the Bills

Hotel performance metrics: why more hotel KPIs don’t lead to better performance Every morning, you check occupancy. Maybe you glance at yesterday's re...

Distribution and revenue

Photo of a couple relaxing as the man looks into booking a hotel room online.

3 April 2026

Direct Bookings: Reduce Commissions and Boost Revenue

Direct bookings: how to reduce commissions and take back control of your revenue For many properties, the moment of friction is familiar.

Operations

27 March 2026

Your Guests Are Calling. Is Anyone Answering?

How voice AI is turning missed calls into direct bookings—and why the phone channel deserves your attention again.

Operations

Hotel guest using her PC to make an online booking

13 March 2026

Choose the Right Channel Manager and Fill More Rooms

What to look for when choosing channel management software You've just manually updated your rates on Booking.com when a guest books your last waterfr...

Property management

13 March 2026

How Do You Make Hotel Automation Work for Your Property?

From check-in to strategy development: making automation work across hotel operations Hotel automation has moved from a future initiative to an operat...

Operations

A woman with a suitcase stands near the window in a modern hotel room as daylight streams in.

11 March 2026

Understanding Guest Service Experience and How to Improve It

Why guest service experience now defines hospitality success The way guests experience a hotel stay has changed. It’s no longer shaped by a single int...

Operations

Photo of front desk staff processing guest check-in and payment while another staff member assists a guest.

17 February 2026

Top strategies to increase hotel revenue in 2026 and beyond

Revenue growth requires a different playbook Revenue management has gotten complicated. Between managing multiple online travel agency (OTA) platforms...

Operations

Hotel housekeeping staff preparing for the day, organizing linens for the trolleys.

17 February 2026

Hotel Housekeeping in 2026: Automation, Efficiency & the Human Touch

Hotel housekeeping tips—faster rooms, better stays When a guest steps into her room for the first time, is it sparkling clean, welcoming, and Instagra...

Guest experience

Smart control panel mounted on a wall next to a modern hotel bedroom.

16 February 2026

Top Hotel Technology Trends Shaping Guest Experience in 2026

Five hotel technology trends transforming hospitality operations It’s another high-pressure afternoon. Your team is juggling arrivals, late checkouts,...

Guest experience

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Hospitality moves fast.
Stay ahead.

Your Guests Are Calling. Is Anyone Answering?

What is a Booking Engine? Integration, AI, and the Future

Hotel Pricing Strategy: Boost Revenue with Smart Decisions

Dynamic Pricing for Hotels: What It Is and How It Works

Stay up to date with our latest news and insights

Hotel Performance Metrics: Track What Pays the Bills

Direct Bookings: Reduce Commissions and Boost Revenue

Your Guests Are Calling. Is Anyone Answering?

Choose the Right Channel Manager and Fill More Rooms

How Do You Make Hotel Automation Work for Your Property?

Understanding Guest Service Experience and How to Improve It

Top strategies to increase hotel revenue in 2026 and beyond

Hotel Housekeeping in 2026: Automation, Efficiency & the Human Touch

Top Hotel Technology Trends Shaping Guest Experience in 2026

Hospitality moves fast.Stay ahead.

Your Guests Are Calling. Is Anyone Answering?

What is a Booking Engine? Integration, AI, and the Future

Hotel Pricing Strategy: Boost Revenue with Smart Decisions

Dynamic Pricing for Hotels: What It Is and How It Works

Upgrade your inbox

Stay up to date with our latest news and insights

Hotel Performance Metrics: Track What Pays the Bills

Direct Bookings: Reduce Commissions and Boost Revenue

Your Guests Are Calling. Is Anyone Answering?

Choose the Right Channel Manager and Fill More Rooms

How Do You Make Hotel Automation Work for Your Property?

Understanding Guest Service Experience and How to Improve It

Top strategies to increase hotel revenue in 2026 and beyond

Hotel Housekeeping in 2026: Automation, Efficiency & the Human Touch

Top Hotel Technology Trends Shaping Guest Experience in 2026

Hospitality moves fast.
Stay ahead.