Operations
If ‘because we’ve always done it that way’ is your SOP, read this.
What’s top of mind for hospitality professionals in 2025? We asked. In a recent customer survey, we asked one simple question: What are your top three objectives for the next 12 months? Nearly 70% of respondents pointed to operational efficiency and automation as their top priorities. Below, we’ll explore why efficiency is moving up the priority list, the pressure points pushing it forward, and where you can make meaningful progress.