Cloud technology is navigating the future of hotels and solving the industry's challenges, such as digital customisation for guests, eliminating redundant hardware and customer support that alleviates staff.
COVID-19 continues to change how RMS clients have to do business. (Watch our video here)
RMS Cloud has refreshed its inbuilt internet booking engine (IBE) to address the needs of modern travellers and help property owners increase their direct bookings. Based on guest and client feedback, RMS combined the latest technology to enhance functionality, with design improvements to deliver a better user experience and help guests make better-informed decisions.
Kicking off our Partner Showcase series is Criton, a digital guest engagement and integrations platform. We chatted to the team to find out about the services they offer, how they stand out from the crowd and how Criton can make a difference to your hospitality business.
We're excited to announce our partnership with Cendyn, the leading innovative cloud software and services provider for the hospitality industry. This integration will give property managers deeper insights into their guest journey by extracting data that will enable them to deliver exceptional customer experiences.
As a campground owner or operator, you know your business’s success is dependent on making sure each camper has a great time at your property. However, for every visitor to enjoy their stay, accessible accommodations are a must.
According to the Harvard Business Review, obtaining a new customer can cost anywhere from five to twenty-five times more than retaining a customer who has previously done business with you. While earning new campers should be a business goal, long term campers can fill in the gaps between new camper reservations, which can help save you money on continuous marketing efforts, especially during the slow season.
As a marina owner or manager, you know that your boater's specific needs and expectations may differ from other outdoor property visitors. So how do you improve the guest experience for your marina visitors?
Busy season is an exciting time for your property every year — you have the opportunity to welcome new and returning guests with an incredible experience. But how do you make sure you’re prepared?
As an owner or manager, you already know the importance of improving the guest experience at your outdoor property — but did you know it’s also necessary to measure the guest experience?
It’s important to keep your guest experience as a top priority. This requires a balance between meeting your business goals and taking excellent care of your current campers and boaters.
As contactless check-ins continue to gain popularity, many properties fear losing the personal touch they once had with their guests during this experience.
As an outdoor property manager, it is crucial to effectively enhance the guest experience — from the moment they find your property to booking a reservation, it is paramount your future campers have a positive experience.