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News, insights, trends, and strategies to help you run your property better - and keep guests coming back.
We spent two days at Marvel Stadium for CRPVic 2026 and three words came up again and again: resilience, AI and consistency. They set the tone for eve...
Marketing
The long-term recreational vehicle (RV) park market was once the domain of seasonal retirees escaping harsh winters has expanded to include remote wor...
Property management
The RMS team spent two days at AHICE 2026 in Adelaide listening to operators, technologists, and hospitality leaders talk honestly about where the ind...
Marketing
Understand your guests and improve operations with hospitality podcasts Finding the right podcast is time consuming even for curious operators who kno...
Guest experience
What is a booking engine? (And how 2026 changes everything) By 2027, travelers will book hotels by asking AI assistants like ChatGPT or Google's Gemin...
Guest experience
Glamping vs camping: what’s the difference and why does it matter? Are your guests campers or glampers? The answer depends on whether they want to bri...
Guest experience
Five hotel technology trends transforming hospitality operations It’s another high-pressure afternoon. Your team is juggling arrivals, late checkouts,...
Guest experience
Hotel website examples that boost bookings in 2026 If you’ve ever watched a booking slip through your fingers because your website wasn’t ready when g...
Marketing
When we launched Hospitality Learning Labs, our goal was simple: create a space where hospitality professionals can learn practical strategies to thri...
Distribution and revenue
Driving some of the strongest growth in outdoor hospitality, glamping is giving parks new ways to boost occupancy and diversify revenue. Traditional c...
Trends
Why AI is now part of everyday hotel operations AI for hospitality management has crossed a line. It’s no longer something hotels are testing on the s...
Marketing
Urban living has always been about reinvention. Cities constantly adapt to new people, new technologies, and new ways of working. Today, the pace of c...
Property management