GUEST LOYALTY SOFTWARE

Build guest loyalty with irresistible rewards

The guest loyalty software that keeps guests coming back – again and again.

Summerstar Tourist Parks, Tom Price Tourist Park, Australia

Summerstar, Tom Price Tourist Park, Australia

Reward your guests, your way

Whether it’s based on nights stayed or dollars spent, RMS gives you the flexibility to build and customise a loyalty program that fits your property. Attract more returning guests, increase direct bookings, and turn great stays into lasting relationships.

Configure guest loyalty
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Rewards, built into the booking journey

Fully integrated with the guest portal and booking engine, RMS makes it easy for guests to earn and redeem rewards. It’s a frictionless experience that drives direct bookings, strengthens loyalty, and fits naturally into the guest journey.

Incentivise guests to sign-up

Offer bonus loyalty credits just for signing up as a simple way to surprise and delight your guests from the start. Extra points encourage return bookings, and add a personal touch that leaves every guest feeling valued.

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Turn quiet periods into busy ones

Create custom rules to suit your business – from blackout dates to double-point promotions. With full control over how and when guests earn rewards, you can boost bookings during quiet periods, protect high-demand dates, and align every offer with your revenue strategy.

Transforming hospitality, one property at a time

Testimonials

What our clients say

Communication is key for our guests, and RMS software will allow our parks to really boost guest connections and provide the information they need for booking, check-in and during their stay.

Nick Baker

CEO at Reflections Holiday Parks

The online check-in and customers having access to their units straight away has been really well received.

Matt Way

Resort Director at Gwelan Mor

What's not to like! Love the channel manager and the flexibility to have real control over our own inventory. The guest portal, correspondence, trust accounting and owners portal are all great tools that help us run our property. Just Brilliant! Great tech support and features we actually use.

Richard Blackley

General Manager at Cumberland Lorne

We save so much time with people checking in online and paying online. The labour is significantly reduced, so we have more time to be able to do other things on our shifts, which is saving us a great deal of money

Marousa Polias

GM at Sydney Lodges

We looked around at the market and felt that RMS was the best one to suit our needs and to be fair since we’ve changed, we’ve not looked back. One of the reasons we moved to RMS was to get that connection with Google Analytics. We can follow a booking to see how much money spent and where it came from. That sort of analysis has really opened our eyes and helped us properly allocated our marketing budget.

Helen Croft

Director at Cofton Holidays

A world of partners on one platform

Seamlessly connect with industry-leading partners from every sector.

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