Make guest safety a top priority


Align with the evolving expectations of guests in the new normal, with our cutting edge contactless functionality and enhanced features to help you meet and exceed your guests’ needs.

 

Keep your guests connected

Empower your guests to manage every aspect of their reservation from the palm of their hand. Using the guest portal, guests can:

→ Complete the contactless pre-check-in

→ Acknowledge and sign the guest declaration and contact tracing form

→ Make secure payments

→ Check themselves out

Build guest relationships and encourage conversations by setting up automated messages at every stage of the customer journey.

 

HQ Transparent Guest Portal
HQ Transparent Declaration Wizard2

Meet guest (and government) needs

Our guest declaration and contact tracing form helps you to manage guest and staff safety.

→ The declaration wizard can be triggered to guests before check-in via SMS or email

→ Guests can complete when they check-in online

→ Get alerts if there is an issue that requires attention

→ Declarations are stored under each reservation and retained for 60 days

→ It’s inbuilt and free in the RMS software

Easily send all declarations to legal authorities for COVID track and contact tracing purposes in the effort to combat the spread of COVID-19 transmissions.

 

Go further with contactless

Integrate with one of our access control partners to provide guests with a fully contactless check-in experience.

From self-service kiosks to keyless access, satisfy your guests that their safety is your priority with these contact-free features.

HQ Transparent Module Market
HQ Transparent Visitor Registration

Identify on-site visitors and contractors

Property managers can display a QR code that directs people to the visitor registration portal. Using their mobile device, they can register their personal details and reason for visit, giving you complete visibility over who is on the premises at all times.

 

COMING SOON

“The online check-in allows our customers to go straight to their unit which offers a better experience and has been really well received. Even if we went back to the old way of doing things, I don't think we’d do anything different to what we're doing now. It's definitely made us more efficient.”

Matt Way

Resorts Director at Gwel An Mor