Automate payments, personalize the stay.
The secret’s out. From check-in to check-out, RMS Pay is now available in North America. 🌎
RMS customers across the USA and Canada now have access to the most robust and secure payment platform on the market – RMS Pay.
This is a big deal for hospitality operators across North America. By expanding our modern payment offering to this region, we're helping you deliver more unforgettable guest experiences at your property.
Explore how RMS Pay creates essential efficiencies and supports scaling your business with automation, security, and flexibility.
RMS Pay: Built for hospitality, all in one place
If your hospitality operations feel incomplete, RMS Pay might be the missing piece.
Stop juggling platforms and simply enhance your tech stack by using RMS with RMS Pay. Third-party payment platforms cause all kinds of problems, from broken terminals to system updates that don’t sync with your PMS – and you don’t need that hassle on top of running your business.
And let’s not forget the complication of dealing with two separate support teams just to solve one issue. With RMS Pay, you’ll work with the same knowledgeable team that supports your PMS - experts who truly understand the hospitality industry and your unique business needs.
With RMS Pay fully integrated across your guest experience and operations, processing payments, reconciling accounts, and generating reports takes just minutes, thanks to guest and payment data living in one place. It works seamlessly with your booking engine to minimize checkout errors and removes the need for clunky external payment pages.
Plus, with integration into the guest portal, your guests enjoy a smoother experience with secure, hassle-free payments and easy booking management, all before they even arrive.
Smart workflows save time, cut costs, and put your guests back into focus
Whether you’re working out of spreadsheets, using a payment gateway that doesn’t mesh with your PMS platform, or simply feel there isn’t enough time in the day – RMS Pay is the solution. RMS Pay streamlines payment admin with automations and triggers, so you’re getting your time back.
RMS Pay has allowed the front office role to be remote, saving office running costs.
Lani Chalmers, Woodgate Beach Houses
Working together with the RMS platform, RMS Pay’s capabilities include:
- Scheduled payments: Set and forget payment rules, so you’re receiving payments automatically and on time.
- Automatic payment reminders: Predetermine payment reminders based on rules that suit your business – a few days before arrival, upon check-out, and more.
- Triggered payment receipts: No more one-off emails. Your guests paid in full using Pay by Link? They get their receipt right away.
- RMS Pay settlement reports: We’ve cultivated a comprehensive report just for RMS Pay users, laying out settlement details so nothing’s left to guesswork.
- Real-time chargeback alerts: Because they live in the same platform, RMS Pay dispute notifications appear right inside your database, so you can handle chargebacks when and how you want.
Fewer clicks mean you’re free to do the big stuff.
We worked hard to ensure RMS Pay eases up your workload, so you can get back to doing the work you love – creating the ultimate guest experience at your property. In fact, RMS Pay users reported saving up to 5+ hours on payment and reconciliation each week.
Every payment is protected – for you and your guests
RMS Pay is fully PCI DSS compliant, meaning your guests’ payments are held to the highest security standards, and protected through every step of the payment lifecycle. You can rest easy knowing card details are securely stored as tokens, so no sensitive data is kept inside the RMS platform.
You’ve got clear insights into disputes with RMS Pay too. The native Dispute Dashboard, built right inside your RMS platform, lets you know instantly of any chargebacks, and provides updates in-app throughout the entire process.
98.3% of RMS Pay customers experience fewer than one chargeback per month.
We make sure you get your money fast. With RMS Pay, funds settle into your account in 2-3 business days, unlike other payment platforms that can take up to a week to release your hard-earned money.
At the end of the day, your money is secure and flowing smoothly with RMS Pay.
Simplified, flexible payments mean your guests can unwind
More payment options = more bookings.
RMS Pay makes it easy to offer a smooth, flexible booking and payment experience that caters to all kinds of guests. When you give people more options, you reduce friction, boost satisfaction, and drive more conversions.
It is so simple to reconcile the daily banking, getting guests to be able to use Pay By Link to pay is so easy and it feels secure for guest to use.
Deb Holland, Forest Rise Chalet and Lodge
Here’s how RMS Pay helps make payments effortless:
- Pay by Link – Send a secure payment link via text or email with just a few clicks. You can even automate when it sends during a guest’s stay and personalize the message for a seamless experience.
- Major card support – No guesswork here. RMS Pay accepts all major cards globally, so you’re covered no matter where your guests are from.
- Contactless on arrival – Guests can tap and go with Apple Pay or Google Pay. No stress if they’ve left their wallet behind.
- Portable payment terminals – Free your team from the front desk. Wireless terminals let staff take payments anywhere on your property, from the lobby to the restaurant or even the gift shop, keeping service smooth and efficient.
With RMS Pay, payments work the way your guests expect: fast, secure, and flexible.
Ready to minimize paperwork and maximize hospitality?
Built for hospitality, RMS Pay has everything you need to scale your business, from flexible and secure payments to smart automation.
Let us handle your payments so guests can be your priority.
🎓 Ready to dive in deeper?
Join our webinar on Thursday, August 21st, at 11 am PT / 2 pm ET.
Want to join the 74% of customers who feel more confident about payment security and reliability while using RMS Pay?
