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News, insights, trends, and strategies to help you run your property better - and keep guests coming back.
How hotels win with social media marketing A couple posts a sunset photo from your rooftop bar on Instagram. It gets 47 likes in the first hour. Someo...
Marketing
Hotel website examples that boost bookings in 2026 If you’ve ever watched a booking slip through your fingers because your website wasn’t ready when g...
Marketing
Why hotel SEO is essential for driving more direct bookings It’s 3 p.m. in Midtown, New York. The check-in queue is growing, housekeeping is still tur...
Marketing
Recently, I had the pleasure of hosting the very first episode of our new webinar series, Hospitality Learning Labs. This series is designed to bring ...
Marketing
In hospitality, timing is everything.
Property management
The changing role of hotels operators
Property management
Sustainability: more than a buzzword, it’s a booking magnet Eco-friendly travel isn’t just a passing phase—it’s the new standard. Guests aren’t just l...
Sustainability
You built it, now let them come You’ve crafted your strategy, launched your website, and finessed your photography. But in today’s digital landscape—e...
Marketing
Time to say goodbye to pictures of couples in bathrobes For this fourth instalment of the Fully Booked blog, let’s talk about something that often get...
Marketing
Why your website remains your most important marketing tool For this third edition of this Fully Booked blog series, I want to focus on the biggest to...
Marketing
From Gen Z to Baby Boomers, each generation has had a different relationship with technology, but one thing is certain: digitalisation is reshaping ho...
Property management
It all starts where we don’t want to go: the data Good marketing does not start with Google Ads, a good website, or even trying ‘to go viral’ (I can’t...
Marketing