Automate the admin, accelerate your cash flow. The RMS Q1 Product Update is here.

In March 2026, we’re shipping updates that do three things exceptionally well: automate payments, help guests book faster, and connect RMS to the tools you love.

From cash slow to cash flow, we're simplifying payment admin and accelerating revenue. 

Automated Invoicing & Payment

To take you from cash slow to cash flow, we're introducing Automated Invoicing & Payments for long‑stay and permanent guests. RMS generates invoices, sends them, and takes payment automatically while keeping everything reconciled in real-time. That’s centralized billing across accommodation, F&B, activities, and utilities without spreadsheets or workarounds.

• Smart, automated workflows for stronger cash flow
• Expertly manager longer stays and rental tenancies
• Cut hours of billing admin every week

Advanced Payment Schedules

Stop chasing payments and start setting your revenue to run on schedule. Define payment rules once, and RMS handles the rest.

Create payment schedules by dates and rates, split deposits into instalments, and trigger payment requests automatically via Pay by Link or saved card token, so you know exactly when money is
arriving before, during, and after each stay.

Note: Automation requires RMS Pay.

• You define the rules, RMS executes
• Apply consistent payment logic to every short stay
• Payments guests can plan for, cash flow you can rely on

Direct Debit powered by GoCardless

Frictionless, fileless and fully compliant, RMS enables you to create recurring billing cycles and collect funds automatically.

GoCardless manages mandates and compliance, so there are no expired cards, missed payments, or manual file uploads. Just predictable, trust‑building billing synced to RMS. Perfect for long‑stay residents and bulk payments.

• Specialist managed security and compliance
• Automated billing that eliminates manual file entry
• No expired cards, no missed payments

Say hello to Apple Pay with RMS Pay

Turn every device into a wallet and let guests pay with a touch online and at RMS Pay terminals. Apple Pay combines speed with biometric security, and because it’s integrated with RMS Pay, it works seamlessly across the Booking Engine, Advanced Payment Schedules, and Automated Invoice Payments.

• Fortify every payment with biometric authentication
• Faster and easier than using cash or cards
• Integrated for online and RMS Pay terminal payments

Delight your guests with a game-changing experience.

Interactive Maps (Direct Booking Engine)

Give guests a geographically accurate map to book their stay from, with live availability, amenity icons, and smart filters.

It’s designed for how people actually book, on the go, with a “Book Now” flow that keeps them engaged and on track.

• Visually rich book-from-map experience
• Manage multi-site and group bookings with ease
• Mobile optimized and dynamic

Availability Calendars (Direct Booking Engine)

Fill rooms with full transparency. Greyed‑out dates remove guesswork so guests can quickly find what’s available, reducing
unnecessary clicks and cutting enquiry volume for your team.

• Unavailable dates are greyed out and sold out are marked, reducing clicks and confusion
• Speed up the path to conversion
• Reduce enquiry load

Automated Discounts (Direct Booking Engine)

Smart incentivization that drives sales. Use discounts to drive longer stays, no promo codes needed. Set up to three tiers of discounts
and delight guests with every booking.

• Surprise and delight guests booking longer stays
• Grow your revenue through smart yielding
• Build a guest experience that promotes loyalty

Automate the admin with the latest partner integrations.

Sadie AI

Never miss a booking because a call went unanswered. Sadie AI answers 24/7, handles enquiries, and can pencil or confirm
reservations. With deep RMS integration, plus payment handling via RMS Pay and Windcave, Sadie helps you lock in revenue faster, while your team focuses on in-person service.

• Virtual concierge handles enquiries 24/7
• Pencil confirm and pay for stays (with RMS Pay)
• Expert call handling in multiple languages
  

Learn more about Sadie AI here

Zapier

Use Zapier to capture guest details from forms, CRMs, or marketing tools and create guest profiles in RMS, no code required.

RMS connects via secure, property‑specific credentials you control, with data encrypted in transit.

• Automate CRM contact building to create rich guest profiles in RMS
• No-code connection to the apps you love
• Encrypts data in transit

Smarter Tech. Better Stays.  

Try the latest RMS innovations now

🔑  To activate any new features in your RMS subscription, let our expansion team know.

🚀  Ready to improve your operations with RMS? Talk to sales.

▶️  Try out any new features in the RMS demo hub.