AI host for hospitality
Hotels miss nearly half of their calls, and most guests won't wait on hold. With Sadie, every call is answered, leading to happier guests, better in-person service, more bookings and revenue.
Property management and operations
Distribution, revenue, and sales
Guest experience
Hotels miss nearly half of their calls, and most guests won't wait on hold. With Sadie, every call is answered, leading to happier guests, better in-person service, more bookings and revenue.

The Sadie AI integration connects your property data in RMS to an AI-powered 24/7 virtual front desk concierge - so every call and enquiry is answered, particularly during peak periods and after hours.
Sadie can quote live rates and availability, help guests create, modify, or cancel reservations, helping you maximizing direct bookings, improve guest experience, and lightening the load on your front desk team.
Instantly answers multiple calls at one, 24/7.
RMS provides real-time rates, availability, guest, reservation, and property data to power Sadie’s conversations.
Track top call reasons, outcomes and ROI with smart reporting and analytics
No training needed, you’ll be up and running quickly.
With 50% of hotels and campgrounds' calls going unanswered, Sadie provides round-the-clock guest assistance without increasing your staffing costs.
calls answered
more reservations
happier staff and guests

RMS provides real-time rates, availability, guest, reservation, and property data to power Sadie’s conversations.
Sadie can create, update, or cancel reservations directly in RMS.
Supported functionalities include:
Cater to your global audience with Sadie’s multi-language capabilities, ensuring clear and friendly communication with every guest.
Simplify the booking process for your guests. Sadie seamlessly manages room reservations, availability updates, and modifications 24/7.
Sadie acts as your virtual concierge, answering common guest questions like check-in times, directions, or local recommendations, saving your team time for high-touch service.
Deliver highly personalized interactions by naturally understanding and adapting to customer emotions, enhancing their experience.
With RMS + Sadie, turn calls into customers, take the pressure off your team and deliver a better guest experience.
