Certified best western pms partner

Grow your Best Western business with RMS 

We help Best Western licensees streamline daily operations, maximise revenue growth, deliver secure guest payments and enterprise grade multi-property management.

The RMS Hospitality Platform is certified and live for Best Western properties across Australia, New Zealand and Asia.

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RMS is a certified Best Western property management system. Two-way CRS reservations, availability and rates, group blocks and Best Western Rewards - certified, and live for Best Western properties across Australia, New Zealand and Asia.

One unified platform to grow your Best Western Hotel

Bring front desk, housekeeping, maintenance, accounting, payments, reporting together in one connected platform.

With purpose-built Best Western reports and form letters, your team can work more efficiently while maintaining consistency across every property.

RMS’s single data architecture gives you one source of truth, complete operational visibility and the control to confidently grow whether you're running one properties or an entire portfolio.

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RMS Pay

Payments that save time, reduce admin and improve control

Tired of running payments in one system and reservations in another - spending late nights making the two systems agree?

RMS Pay puts everything in one place.

  • Payment status on the reservation - your team can see deposits, installments and what's still outstanding without ringing finance.

  • Send compliant Pay By Link for upfront payment, deposits and balances.

  • Automated payment schedules so a wedding or group pays in the stages you agreed, without reminders or follow-up.

  • Secure tokenisation for repeat corporate guests and Best Western Rewards members, so check-in is a greeting rather than a transaction.

  • Apple Pay for secure and fast checkout, and a chargeback hub for seamless dispute management.

Switch with confidence

RMS partners with you to deliver a successful transition, with proven implementation support and a comprehensive onboarding pathway - so you can upgrade with confidence and start unlocking more value and revenue in your business.

  • Dedicate migration and onboarding team

  • Comprehensive staff training

  • Your guest and operational data secured

  • A comprehensive path to go-live

  • Your systems and operations mapped from the start

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Best Western properties now have more choice

Discover how RMS can help your property operate smarter, elevate the guest experience and grow with confidence.

 

🎥 Launch video will go here

 

See what switching to RMS could look like

We'd love to connect to discuss how your property operates today, where you want to take it and what a successful transition would involve.

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