Complete booking management software for serviced apartments

A cloud-based apartment management system with all the tools you need to succeed.

Navigate the complexities of the apartment industry with ease

Our fully-featured apartment management system is designed to help you easily control every aspect of property management.

One feature we think you’ll love is our inbuilt channel manager - not only does it connect you to all major OTAs and provide real-time booking information, but it also saves you money from having to connect to a third-party channel management system.

Our trust accounting software is another beneficial feature. Property managers can maintain individual owners funds in a separate (trust) account or through the owner accounting function where funds are managed through a single bank account. The software is user-friendly and can be accessed from any device, providing full mobility. With over 20 years of experience in trust accounting compliance, we know exactly what works for businesses in need of trust accounting.

Our apartment management software is a fully scalable solution that grows with you.

Scalable Cloud solutions

Easily consolidate your data from multiple properties and store in one centralised system. We offer rapid deployment across multiple properties and complete data security with round-the-clock global hosting compliance.

Customise your dashboard

Set up and customise multiple dashboards to suit the needs of your users, managers and departments, with the ability to snapshot real-time operations.

All-in-one reservation screen

Improve operational efficiency and save time with a single reservation screen displaying client details, reservation details and account information.

Seamless integration

Our flexible property management system offers real-time integrations with a complete distribution solution. We’re integrated with revenue, yield and reputational management applications.

Universal features

→ Drive real-time online bookings from your website

→ Sell your apartments directly from your favourite online travel agents (OTAs)

→ View graphical representations of your bookings

→ Maintain a guest database with automated correspondence

→ Monitor the effectiveness of your marketing campaigns

→ Generate an extensive range of performance reports

→ Connect to your PABX to automatically log and bill guests' phone calls

→ Eliminate double bookings and missed reservations

→ Maximise occupancy through efficient reservation management

→ Take advantage of round-the-clock support from RMS

Key operations

→ Trust and owner accounting

→ Bank reconciliation

→ Third-party payments

→ Trust pooling option

→ End of month processing

→ Pay owners, managers and third parties during the month or at the end of the month

→ Get easy access to owner’s details from the booking chart

→ Establish individual payment arrangements for each owner if required

→ View owner-occupied status

→ Any combination of permanents, holiday lettings and owner-occupied units in the same complex

→ Choose which owners are in the letting pool at any time

→ Extensive tools for the even allocation of units

What else can you get with RMS?

Make the switch to our hospitality management software today and take advantage of these extra features:

Easy migration and onboarding

24/7 free customer support

100+ OTA and GDS connections

Point of sale solutions

Open API integration

Advanced reporting

Cloud-based, use on any device

Reservation and booking module

Events and banqueting

Accounts receivable

Two-way SMS

Owner and trust accounting

Track housekeeping tasks

Increase cleaning efficiency with our user-friendly housekeeping app. Assign jobs, track cleaning time and enable staff to update tasks in real-time through their mobile or tablet.

Enhance experiences with portals

Our online portals are great for increasing operational efficiency, offering controlled access and providing valuable customer service. They include the guest portal, owner portal, corporate portal and staff portal.

Increase business efficiency

Connect to third parties via our open API or choose from our extensive range of integrations that include payment gateways, POS, revenue management and more. All your integrations are accessible via RMS.

Guest marketing solutions

Send engaging emails using our pre-formatted EDM templates. The professional layouts are sure to create a lasting impression among your past, present and future guests.

“Of all the PMS products I've used, the RMS help center is the best I've seen.”

Patrick Liddane

Operations Manager - Cheval Collection

The Ascott Limited

The Ascott Limited is a leading international lodging owner-operator with more than 58,000 operating units in key cities of the Americas, Asia Pacific, Europe, the Middle East and Africa. Ascott chose RMS Property Management System for its scalability, reliability and great support.

Cheval Collection

Cheval Collection has earned a reputation for exceptional service and quality and is recognised for being at the leading edge in the management of luxury serviced apartments and residences. Cheval decided to upgrade their PMS system to RMS as it gives them flexibility and scalability.

Quest Apartments

RMS won the best supplier award at the Quest Apartment Hotels New Zealand and Fiji Network Conference 2019. Voted on by franchisees, RMS Cloud beat some tough competition to take out the title of best supplier, which recognises its stellar efforts in terms of support, service and product.

Click here to download our apartment pricing

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