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News, insights, trends, and strategies to help you run your property better - and keep guests coming back.
A year ago, many conversations we had with hoteliers circled the same question: does AI really belong in my business? Today that question has changed ...
Guest experience
Fresh ways to increase hotel ancillary revenue: Creative tips for your property Room revenue keeps your hotel beating. But in a hospitality market sha...
Guest experience
The long-term recreational vehicle (RV) park market was once the domain of seasonal retirees escaping harsh winters has expanded to include remote wor...
Property management
Understand your guests and improve operations with hospitality podcasts Finding the right podcast is time consuming even for curious operators who kno...
Guest experience
What is a booking engine? (And how 2026 changes everything) By 2027, travelers will book hotels by asking AI assistants like ChatGPT or Google's Gemin...
Guest experience
Glamping vs camping: what’s the difference and why does it matter? Are your guests campers or glampers? The answer depends on whether they want to bri...
Guest experience
Hotel housekeeping tips—faster rooms, better stays When a guest steps into her room for the first time, is it sparkling clean, welcoming, and Instagra...
Guest experience
Five hotel technology trends transforming hospitality operations It’s another high-pressure afternoon. Your team is juggling arrivals, late checkouts,...
Guest experience
Hotel website examples that boost bookings in 2026 If you’ve ever watched a booking slip through your fingers because your website wasn’t ready when g...
Marketing
A simple guide to understanding and optimizing your hotel's booking conversion rate
Guest experience
Your guide to understanding and improving your park's booking conversion rate
Guest experience
What is the best hotel booking system to drive direct bookings? You can always tell when a hotel’s check-in is working well. Guests aren’t waiting, th...
Guest experience