If you run Owner Trust properties, you already know the truth:
Trust accounting isn't "finance admin." It's the backbone of your business.
It's how you protect owner relationships, keep funds clean, close month-end on time, and stay audit-ready without chaos.
And right now, a lot of HiRUM operators are asking the same question:
"Where do we move to next - without risking our compliance or the way our workflows need to run?"
Since HiRUM became part of Guesty, many trust-focused operators have started reassessing whether the platform they're being moved toward is actually the right fit for the complexity of Owner Trust workflows.
So if you're a HiRUM customer planning your next move, here's the decision framework that matters - and why more Management Letting Rights, Serviced Apartment and Owner Trust operators are switching to RMS Cloud.
The trap: choosing "good software" that's wrong for Trust Accounting.
A lot of modern platforms are great at operating accommodation.
They can:
- take bookings
- sync channels
- message guests
- process payments
But Trust accounting needs more than operational convenience.
Because if trust is central to how you run your business, the real question isn't: "Can this platform do accounting?"
✅ Can it keep owner funds separated cleanly?
✅ Can it balance properly every month - without workarounds?
✅ Can it handle mixed portfolios and complex ownership structures?
✅ Can it produce reportingowners (and auditors) actually trust?
✅ Does it have the breadth of hospitality PMS and distribution functionality my business needs?
If the answer is "sort of"… you'll pay for it later.
If you're switching from HiRUM, these are your Trust non-negotiables
1) Month-end shouldn't feel like a marathon
If the only way to close month-end is late nights + spreadsheets + crossed fingers...that's not a workflow. That's risk.
RMS was built to take the weight out of those peak periods - with Trust workflows you can customise to suit your operation, and the checks and controls needed to run owner and third-party disbursements smoothly.
The goal is simple: fewer manual steps, fewer errors, and confidence every Trust account closes accurately - every time.
2) You need rock-solid Trustcompliance (not "best effort")
With Owner Trust, there's no room for fuzzy reconciliation or unclear reporting.
RMS supports Trust accounting with built-in processes to manage:
- income
- deposits and bonds
- owner payouts
- commissions and letting agreements
... and importantly: built-in 3-way Trust account balancing as part of streamlined end-of-month processing.
That means you're not stitching together your compliance through manual processes.
It's designed to be customisable, easy to use, and built for compliance confidence.
3) Mixed portfolios can't be "a future problem"
A lot ofoperators aren't purely Trust or purely non-Trust.
You're managing a mix of:
- trust and non-trust entities
- strata
- management rights
- holiday rentals
- traditional accommodation
RMS is designed specifically for operators managing mixed portfolios - so you can run both sides of the business in one system with clear separation of funds, strict controls, and consistent reporting across every property.
Plus – RMS is designed to handle diverse contract types including pooling, revenue splits, income less expenses and leasebacks.
Translation: you don't need one system for this... and a workaround for that.
You get one operational platform that supports how the business runs.
4) Owner reporting has to be clean, clear, and defensible
Owner statements aren't just reporting - they're trust-building.
The moment an owner asks "why doesn't this reconcile?" you lose hours (andgoodwill).
RMS is built to keep Trust reporting accurate and transparent - with tools toreconcile statements, manage charges, and keep visibility across costs and payments.
And when you're handling outgoings, you need all parties to see what's going on:
- reconcile bank statements
- manage third-party charges
- track contractor payments
- keep visibility over ad-hoc expenses, upsells, and extras
It's not just cleaner month-end; It's fewer disputes, fewer questions, and better owner relationships.
5) Structure and scalability matters more than ever
Even if you're "not enterprise"... your Trust obligations are.
RMS is built to scale from single-property operators to multi-property portfolios across regions - without adding manual overhead.
With enterprise-grade architecture, RMS supports flexible configuration across:
- entities
- trust pools
- cost centres
... All with one login.
So you're not constantly reworking your structure every time the portfolio grows or changes shape.
The reason HiRUM customersare switching to RMS: Compliance Confidence
HiRUM customers aren't switching because they want change.
They'reswitching because they want certainty:
- certainty month-end will close cleanly
- certainty owner statements reconcile
- certainty your Trust controls can't be bypassed
- certainty compliance isn't sitting in a spreadsheet
That's what RMS is designed to deliver.
On the RMS Trust Accounting page, the promise is clear:
"Get the balance right every time."
And for Trust operators, that's not a slogan.
That's your operating standard.
.png?width=405&height=200&name=Splash%20Screen%20(3).png)
