We’re wrapping up 2025 with a look at the year’s major launches, highlighting this month’s newest features, and previewing what’s on the roadmap for 2026. 🚀
From elevated direct bookings to RMS Pay’s expansion into North America, we made big things happen.
RMS Pay officially entered the US and Canada
In August, we brought embedded payments, flexible payment options, and exclusive feature like Pay by Link and the Dispute Dashboard to the North American market.
Now, with RMS Pay, even more property owners can stop juggling platforms and dealing with broken terminals and bad data, and instead, save time, cut costs, and put guests back into focus.
We launched our upgraded booking engine – with new features rolling out every month for:
- A straightforward, user-friendly mobile experience
- Brand recognition and glowing visuals representing your amazing property
- Simplified booking steps, meaning your lookers are turning into bookers more than ever before
More 2025 release shoutouts
- We reached a major data security milestone with SOC 2 Type 2 certification, delivering top-tier protection, trust, and compliance for your data!
- Track every gift card in action. See guest spending, usage, remaining balances, and linked reservations all in one dynamic report!
- Stay informed with user warnings for rate changes. Get instant alerts if pricing shifts between quoting and saving a reservation, so there are no surprises at checkout!
- Simplify RMS Pay payments and protect your margins with dynamic surcharging. Automate fees, set card-based rules, and tailor surcharges to your region effortlessly!
- Enhance every payment experience with gratuity at RMS Pay Terminals - a simple, seamless way for guests to tip and for staff to earn more!
- Secure group and agent bookings with guaranteed allotments. Lock in agreements confidently without real-time room stock limits or overbooking worries!
We’re not done yet though. Let’s explore this month’s new feature releases.
New month, new features
Introducing the new maps experience: Smarter, faster, and more visual than ever before
We’re transforming the way guests book stays, one interactive map at a time. Say hello to our all-new intuitive and visually rich map booking experience, designed to boost engagement, drive conversions, and simplify the booking journey from start to finish.
- Effortless bookings through an intuitive, scalable, and highly visual map made to convert.
- Geographically accurate maps that reflect real-world terrain.
- Visually rich and color-coded for fast, informed decisions.
- Zoom in to reveal site numbers, prices, and amenity markers.
- Map vs. List view option now available directly during online booking .
- Highly visual interface with icons for: Restrooms, accessible areas, grills, laundry rooms, shower facilities – whatever your property offers.
- Smart navigation tools: Zoom in/out buttons, reset map view, easy date and guest adjustments, "Next" button = One simple call-to-action.
- Powerful filters showing your property's unique options create personalized results.
- Built for how people actually want to book – on the go, and with ease.
- Filters & icons empower smarter choices, right from the map.
- Refine results by price range, booking options (free cancellation, self check-in, pets allowed), rooms and beds, and more.
- Map markers give guests instant clarity on what's available and how the booking fits into the property's layout.
- Compare and select all from the map.
- We’ve completely optimized the maps experience for smaller screens too, making booking on-the-go effortless and engaging.
- Refined for mobile, converting the 70% of on-the-go bookers.
- Smooth, intuitive scrolling and zooming ensures guests stay engaged and on track to book.
- Click on any site to open a dynamic side pane:
- View detail
- Select site
- Add to cart
- See selected site choice all the way through to checkout.
- "Book Now" button with live availability shows how many rooms are left.
Meet Roaming Terminals: the ultimate way to take payments anywhere on your property.
Perfect for pools, spas, cafés, or any on-site location away from the front desk, these standalone devices let your team capture and close out payments instantly. Our RMS Pay exclusive, state-of-the-art terminals are built to be both secure and durable, giving your guests a seamless, on-the-spot payment experience.
- Take payments wherever your guests are!
- Whether it’s poolside, at the spa, or anywhere on-site, process transactions instantly without being tethered to the front desk.
- Fully autonomous and instantly efficient.
- Roaming Terminals close out payments without ever touching the front desk.
- Deliver a truly frictionless guest experience.
- Let guests pay right where they are, enhancing service flow and increasing ancillary sales.
We can’t wait to show you what we have planned for 2026.
Big things are on the horizon!
Coming in 2026, we’re introducing a brand-new lineup of features to transform the way you run your property, including Payment Schedules, Invoice Automation, Direct Debit Automation, Apple Pay, and an exciting new ePOS Now integration. These innovations are built to enhance every step of your operation: simplifying payments, streamlining workflows, and creating an even more seamless experience for your guests.
It’s going to be our most exciting year yet and we can’t wait for you to experience what’s next!
Smarter Tech. Better Stays.
Learn more about these exciting features in our release notes at https://releasenotes.rmscloud.com/
Ready to improve your operations with RMS? Book a demo today.
