7 Oct 2026

RMS Launches the Owner Portal Pro

Isabel Stonehouse

Isabel Stonehouse

Isabel is a Product Marketing Specialist with a sharp eye for finding the story in a product, understanding the market and shaping how the right message reaches the right people. Curiosity is what drives her — about markets, about customers, about what makes a product genuinely useful. That same curiosity has taken her to new countries and corners of the world, developing an appreciation for what it means to find the right place to stay: how it sets the tone for a trip, how it anchors an unfamiliar place and how the right accommodation choice can make all the difference. After establishing her product marketing career in London, her latest venture took her across the globe to Melbourne — where she continues to bring that same customer-led thinking to the hospitality space.

For property managers juggling properties, owners and a growing business all at once, the new RMS Owner Portal Pro delivers the modern, mobile-first experience managers and their owners expect. Manual reporting, ad hoc calls and monthly statement requests are avoided, with a redesigned portal, giving easier self-serve access to revenue, statements and reservations. Owners get the visibility they need and the experience they want. You get fewer calls, less admin and more time to grow your business.
 
Every owner, the same questions on repeat

Product 4_ owner statement (1)Most property managers end up fielding the same questions on repeat — what did I earn, has the unit been booked, can you send my statement again. Requests pile up fastest at month-end, when every owner wants the same information at once. Add a second property, a third, a growing portfolio, and it multiplies into a full-time job on top of your actual job.

That's exactly what the Owner Portal Pro is built to solve.

The mobile-first portal shows revenue, bookings and monthly statements at a glance, the moment you log in. A brand new look and feel, gives the modern experience owners expect. It's built directly into RMS so there's nothing extra to pay, set up or maintain.

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What your owners get

Product 1_Dashborad (1)

 

  • A brand new look and feel — designed to work seamlessly on any device
  • A comprehensive summary dashboard — key reservation details and revenue summaries at a glance
  • Easy access to statements and invoices — stored up to 3 years back and accessible any time, without a call or email required 
  • Full control of their own reservations — view, add and edit bookings with seamless calendar access 





What it means for your business

Product 3_Invoices (1)

Attract new owners. Show prospective owners the modern experience they'll have access to from day one, giving them another reason to choose you over the property manager down the road.

Retain the owners you have. When owners can see their revenue, bookings and financials whenever they want, they stop wondering and start trusting. Build the kind of confidence that keeps owners in your portfolio.

Grow your portfolio. Every routine question that stops landing on your desk is time you get back — time to spend on occupancy, rates, and getting the next property on board. The admin drops away, the strategy stays.

 

 

Ready for a tour? Try it out

 

Built into RMS. Set up in minutes

Product 2_ Reservations (1)-1The Owner Portal Pro is available to all RMS Owner & Trust Accounting customers. There's no separate system, no additional cost and no lengthy setup. Getting an owner set up takes just a few minutes: create their profile in RMS, verify their email address, and set an Online Password. From there, share their portal link and they're in.

If you're migrating an owner from the previous portal, their existing login details carry across automatically. There's nothing new to set up, just a new link. 

👉 To learn more visit the RMS Help Centre

 

 

Ready to get started?

Owners want visibility into their investment. Now they can have it, without it costing you hours. 

The Owner Portal is ready to use today, built directly into RMS. Owners stay happy, informed and trusting. Property managers get time back and a portfolio that keeps growing. Log in to your new portal today.