full-logo
Book a demo

1 May 2026

All it takes is a tap or a glance to pay with Apple Pay

Elizabeth Gasperotti

Elizabeth Gasperotti

You’re probably thinking, “what does Elizabeth know about hospitality?” From travelling to 13 different countries around the world (and counting), exploring, eating and drinking her way through them, she learned a lot about the pains, the glories and the daily life of the hospitality industry. But some of the most valuable things she learned about hospitality have come directly from businesses and the lifetime hospitality professionals she has the joy of speaking to every day. She loves bringing her knowledge of the SaaS technology space and her curiosity about hospitality market trends and changes and tap into the knowledge she gained from wonderful RMS customers, to write informed content that (hopefully!) resonate with you.

Guests expect to pay the way they already pay for everything else. For millions of them, that means Apple Pay, and with RMS Pay, guests get access across all RMS online payment channels — Booking Engine, Guest Portal, Corporate Portal, and Pay by Link — alongside your RMS Pay terminals.

What is Apple Pay?

Apple Pay is Apple's digital wallet and payment system, built into iPhone, iPad, Apple Watch, and Mac. Instead of entering card details, guests authenticate using Face ID or Touch ID. Their actual card number is never shared — a tokenized credential is used for each transaction, processed securely through the payment network.

It's the same card, stored in Apple Wallet, used with a tap or a glance.

 

+22.3% 

Increase in conversions

 

+22.5%

Increase in revenue

 

 

+740M 

Global users

 

Source

 

Benefits for operators

  • Fewer abandoned bookings — typing card details on a phone is one of the top sources of checkout friction. Apple Pay removes it entirely.
  • Reduced fraud and chargebacks — biometric authentication and tokenized card data significantly lower the risk of unauthorized transactions.
  • No extra cost — Apple Pay is included in RMS Pay at no additional charge.
  • Automatic reconciliation — payments flow through RMS Pay and appear in your daily reports alongside all other transactions.
  • Modern brand signal — offering Apple Pay tells guests your property invests in quality, frictionless experiences.

 

 

Benefits for your guests

  • Pay instantly from iPhone, Apple Watch, iPad, or Mac.
  • No card numbers to type — especially valuable during mobile bookings.
  • Every payment is authenticated with Face ID or Touch ID.
  • A checkout experience they already know, trust and use every day.

 

Get started

RMS Pay customers across Australia, New Zealand, the USA, Canada, Europe, the UK, and Singapore already have access to Apple Pay. You don’t have to do anything to get started, it’s already configured, but if you’d like to learn more, head to the RMS Knowledge Centre.

 

🔑 Are you an RMS customer not using RMS Pay? Submit a request to activate.

🚀 Ready to improve your operations with RMS? Talk to sales.

Related reading

Takeoff to check-in: the partnership closing the loop on workforce logistics image
Takeoff to check-in: the partnership closing the loop on workforce logistics

In sectors where lost time translates directly to lost production, the fragility of manual workforce logistics has become impossible to ignore. Two Au...
Vacation rental operations go beyond housekeeping and maintenance
A deep dive into vacation rental operations with Nox Dubai: Beyond housekeeping and maintenance

'The system is as good as the data you feed It": What Dominika taught me about operations
Happy couple using a digital device to make a hotel booking while relaxing at home. 
What is a Booking Engine? Integration, AI, and the Future

What is a booking engine? (And how 2026 changes everything) By 2027, travelers will book hotels by asking AI assistants like ChatGPT or Google's Gemin...