Guests expect to pay the way they already pay for everything else. For millions of them, that means Apple Pay, and with RMS Pay, guests get access across all RMS online payment channels — Booking Engine, Guest Portal, Corporate Portal, and Pay by Link — alongside your RMS Pay terminals.
What is Apple Pay?
Apple Pay is Apple's digital wallet and payment system, built into iPhone, iPad, Apple Watch, and Mac. Instead of entering card details, guests authenticate using Face ID or Touch ID. Their actual card number is never shared — a tokenized credential is used for each transaction, processed securely through the payment network.
It's the same card, stored in Apple Wallet, used with a tap or a glance.
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+22.3%
Increase in conversions
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+22.5%
Increase in revenue
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+740M
Global users
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Source
Benefits for operators
- Fewer abandoned bookings — typing card details on a phone is one of the top sources of checkout friction. Apple Pay removes it entirely.
- Reduced fraud and chargebacks — biometric authentication and tokenized card data significantly lower the risk of unauthorized transactions.
- No extra cost — Apple Pay is included in RMS Pay at no additional charge.
- Automatic reconciliation — payments flow through RMS Pay and appear in your daily reports alongside all other transactions.
- Modern brand signal — offering Apple Pay tells guests your property invests in quality, frictionless experiences.
Benefits for your guests
- Pay instantly from iPhone, Apple Watch, iPad, or Mac.
- No card numbers to type — especially valuable during mobile bookings.
- Every payment is authenticated with Face ID or Touch ID.
- A checkout experience they already know, trust and use every day.
Get started
RMS Pay customers across Australia, New Zealand, the USA, Canada, Europe, the UK, and Singapore already have access to Apple Pay. You don’t have to do anything to get started, it’s already configured, but if you’d like to learn more, head to the RMS Knowledge Centre.
🔑 Are you an RMS customer not using RMS Pay? Submit a request to activate.
🚀 Ready to improve your operations with RMS? Talk to sales.
