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Your assigned RMS expert trainer will connect with you shortly to assist you with your initial set up. You'll go through your configuration including creating a secure password to enable you to login for the first time. Here's everything you need to know.
RMS Cloud is a completely cloud-based platform and can be accessed through any modern browser, however it is optimised for Mozilla Firefox, so make sure you have the latest version of this browser ready to go. You can download Mozilla Firefox by HERE RMS can also be operated on Google Chrome, Safari & Microsoft Edge.
RMS can be accessed on any computer running the following operating systems:
The below recommendations are for the optimum user experience.
Any computer with the minimum browser requirements will be able to access and operate RMS.
We all know that too many users on the same network can really slow things down. This is why RMS strongly recommends a dedicated internet connection for your businesses' office use only.
Sharing a connection with guests can cause significant network congestion which will result in poor application performance.
You can read more on the recommended system requirements to get the best out of your software by visitng our dedicated help centre.
When it's time to get started, navigate to the RMS Cloud login page: https://app.rmscloud.com/Login
It's a good idea to bookmark this page for easy access to the platform.
To log in you will need your RMS Client ID, your username & secure password. If you need help with logging in at any time, you can get in touch with customer support.
Tutorial Videos: We have a huge library of video resources you can use to understand how new and existing features work, subscribe to our Youtube channel by clicking here
Expert Blog: All the latest news from our global team including important new features and announcements, read it here.
RMS University: We have tailor-made courses designed to teach your team about all things RMS. Log in to RMS University by clicking here and start learning for free in minutes.
Purchase specialist training module: Our experts are happy to conduct training with your teams remotely or, when possible, we can even come to you. If you'd like to speak to us about purchasing further training, please contact us on training.apac@rmscloud.com.
Get in touch with out support team by calling our support centre or raising a service request. Learn more how you can get in touch with our award winning customer support team here.
Improve hotel operations and maximise your profits with our flexible and smart property management system. Enjoy seamless online bookings, synchronisation with OTAs, easy billing, powerful guest engagement and many more.
Train your entire team by doing RMS courses and certification programs