World class guest experiences
Tools that make you the hospitality hero in your guests’ story.
At RMS, we know every business is unique, which is why our solutions can be tailored and customised to your business strategy. We provide you with the tools you need to deliver a best-in-class service and pave the way for a valuable and interconnected guest experience.
For example, you can combine our pre-check-in functionality with triggered correspondence to send a personalised text message inviting guests to check-in. Using two-way SMS encourages a response so you can strike up a conversation with your guest before they've even arrived.
Guest technology that matters
With technology advancing at such a rapid rate, we're committed to staying ahead of the curve and providing you with the tools to provide a first-rate service. Our guest-facing solutions are easy to set up and are used by millions of guests from all over the globe.
This means that you and your team always have access to top technology whilst still maintaining service levels.