TigerTMS has been servicing the hospitality industry for over 40 years and has a wealth of experience driving the delivery of hospitality middleware applications. RMS Cloud is proud to partner with TigerTMS, to further transform hotel operations and enhance the guest experience for hotels all over the world.
TigerTMS is aligned with RMS in being dedicated to helping its clients enhancing their performance, increase productivity and improve the guest experience.
The range of applications and middleware offered by TigerTMS covers communications and guest management systems, integrated voice and data solutions, as well as the latest technology for the guests’ mobile device. Their suite of products enable hoteliers to further customise their ideal tech stack and partnering with the best property management systems, such as RMS is vital for the success of this objective.
Some of the popular tech solutions TigerTMS delivers cover all aspects of operations and management such as iLink - a certified tech interface, iCharge - a comprehensive call management tool, Innline - which manages voice messaging, wake-up and room status', iGuest - a notification system built specifically for the Mitel PBX system, iSurf - which manages intelligent deployment of internet bandwidth across your property, iPortal - the no download, zero footprint approach to guest information and iNotify - which allows your guests to chat with hotel agents using iNotify via WhatsApp.
RMS customers can benefit from this partnership through integrating with iLink to save significant time and costs when looking to add their-party connections to their RMS ecosystem. The TigerTMS iLink solution is the gold standard in middleware, and boasts more interface connections than any other provider. With iLink, customers purchase once and use many times to support any thrid-party interfaces. This tool can give hoteliers an easy way of personalising to exact requirements of individual guests.
Tiger TMS enjoys a global footprint with largest market share across all Major Hotel Chains and Independent Hotels, and continue add new hotel references across North America, Caribbean and Latin America, UK, Europe, Middle East & Asia-PAC.
“TigerTMS iLink has definitely improved our interface operations. We use iLink as the interface to display the names of guests from our PMS to the telephone on reception. It displays the charges from the telephone system as a report in iCharge, accessed by reception via a web page. It allows us to have the telephone charges - via our PMS - to be displayed on the guest bill.”
Karsten Stoppok - Senior Systems Manager, Köln Marriott Hotel Germany
If you would like to find out more about how Tiger TMS can enhance your use of RMS Cloud, get in touch with one of our experts today.