What's new in Q2 2026

Mid Year Momentum

Six updates built to reduce admin, capture more revenue and give your guests the experience they expect.

Visit the Demo Hub Activate Enhancements

Healthy cash flow all year round: Spread payments over time with instalments, keeping cash flow steady regardless of seasonality. No dry spells, no seasonal lows.

Set and forget automation: Configure templates once, and RMS handles deposits, instalments and balance collection automatically based on your payment logic.

Payments lock in advance: RMS locks in payments ahead of time, reducing your admin load and lowering no-show and cancellation risk.

Guests pay less, spend more: BNPL-like payment options reduce upfront costs for guests, making every reservation an easier 'yes', and freeing budget for extras.

Automated capture of payment instalments

Automating payment collection

Note: Automation requires RMS Pay.

PAY BY LINK

Send guests a one-time payment link via email or SMS. Work with Apple Pay and shifts liability with 3DS. Available with RMS Pay.

DIRECT DEBIT VIA GOCARDLESS

Skip the surcharge and take recurring payments directly from your guest's bank account. Fileless and frictionless. Ideal for longer stays.

CARD TOKEN

Captured card details on file? Charge the token seamlessly - no re-entry, no friction.

Ready to build your first template?

Build along with us. Watch the step-by-step guide in the RMS knowledge centre, or take the click-through tour at your own pace in the demo hub. Set up your first payment schedule in minutes.

Note: Payment automation and Pay By Link requires RMS Pay. Manual payment processing can be handled in batches or individually using the Automated Payments Dashboard. Enquire with the RMS team for more information.

Watch video guide Take click-thru tour

PAYMENTS • NEW THIS QUARTER

Automated Payments Dashboard

No more payment blind spots. All scheduled payments are housed in one place — trackable, filterable, and processable in batch.

Your payments hub

Filter by payment type and status. See what's paid, pending, and needs attention at a glance. No spreadsheets, no hunting.

Say goodbye to spreadsheets

Expecting a payment? Your staff don't have to dig through reservations. Outstanding transactions surface instantly in the dashboard.

Efficient payment processing

Process payments individually or in bulk from the dashboard. Cut hours of manual payment administration every week.

PAYMENTS • NEW THIS QUARTER

Automated Invoicing & Payment

Expertly manage longer stays and rental tenancies. Set invoice frequency (weekly, monthly, yearly), define due dates, add recipients, and configure payment method — all in five simple steps. From cash slow to cash flow.

Activate Auto-Invoicing

+18% lift in cart conversions: Fewer abandoned bookings at checkout

+4.6% authorization uplift: Tokenized payments authorize more reliably

-30% less online fraud: Card numbers never shared with your property

740M revenue opportunities

One tap to pay, anywhere. Guests can pay with Apple Pay through your booking engine, guest portal, and pay by link — and at your property on RMS Pay terminals. No friction, no fumbling for a card.
The checkout guests expect. Apple Pay is now the default for millions of travellers. Offering it means fewer abandoned bookings and a smoother guest experience from first click to check-out.
Exclusive to RMS Pay. Apple Pay through RMS's booking and guest management channels — including the booking engine and guest portal — is only available with RMS Pay.

Only available with RMS Pay. Talk to our team now.

AWARD WINNING GUEST EXPERIENCE

2026 TravelTech Online Innovation of the Year

"This breakthrough solution reduces friction, protects revenue, lowers fraud risk, strengthens direct channels and gives operators greater control over the guest journey."

Bryan Vaughn, Managing Director, TravelTech Breakthrough Awards

TravelTech_Breakthrough_Award Badge_2026-RMS (1)

+5.5% average direct booking conversion: Almost 2x the industry average

+35% increase in direct bookings: Some customers up over 90%

+33% impact on average daily rate: More direct revenue every day

Where we are in the rollout

✅ Customer upgrades underway

We started upgrading customers in January 2026. Upgrades are almost complete.

✅ Interactive Maps launched

Built and implemented Interactive Maps for parks and campgrounds — letting guests choose their site from a live, visual map of your property.

🚀 General availability now open

Customer upgrades are almost complete. We're ready for net-new enquiries. Talk to us to get started.

SUCCESS STORY • POWERED BY RMS AND SADIE AI

How Beachport Caravan Park turned missed calls into revenue

Proudly powered by RMS since 2013. Facing missed calls during peak periods, no after-hours coverage, and staff stretched between phones and on-site guests. Beachport trialled Sadie AI as a solution.

684 calls handled by Sadie AI, equal to 55% of all calls that month
$9720 revenue captured, equivalent to 42 bookings
$11,346 in potential booking value, 122 tracked enquiries.

Think Sadie AI could be a fit for you? Read our case study to learn more.

View case study

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