Activities, spa and stays in a single guest journey
RMS Hospitality Learning Labs series: Episode 3
Available on demand
In this episode of Hospitality Learning Labs, we're teaming up with Trybe to discuss the future of activity and spa operations for accommodation providers.
Hospitality businesses operating spa, and leisure facilities alongside accommodation are juggling complex packages, staff rotas, and multiple systems while guests expect instant online bookings and seamless experiences.
We'll unpack:
- The modern guest journey, from curiosity to checkout
- Turning complex offerings into simple online booking flows
- What success looks like in modern operations
