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How AI is changing guest conversations

RMS Hospitality Learning Labs series: Episode 1

calendar-todo-nav Available on demand  

In this episode, we're looking into how AI is transforming guest communication and helping teams balance rising inquiry volumes and keeping the personal touch.

We'll unpack:

  • Where AI in the hospitality industry is today
  • How AI can deliver real impact to the guest experience
  • How AI can move the revenue needle
  • What's next in guest facing AI technology

Meet the speakers

David Thompson Web

David Thompson, Chief Executive Officer and co-founder , Myma.ai

Sandrine web circle

Sandrine Zechbauer, Chief Marketing Officer, RMS

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