COMPARE RMS VS PRENO

Ready to grow beyond Preno? Switch to RMS.

Preno is fine for getting started. But when you need advanced automation, multi-property control, and a booking engine that actually drives revenue - it's time for RMS.

See how RMS can help you:

  • Maximise your direct booking growth with our leading booking engine
  • Automate guest communications with native SMS, Email, Guest and Corporate Portals 
  • Accelerate revenue growth with Revenue Management and AI Receptionist
  • Efficiently manage multiple properties with our true enterprise platform
Book time with our experts
Why operators switch

Built for efficiency. Designed for growth.

RMS goes beyond basic hotel management. Here's what you gain when you move from Preno to RMS.

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More direct bookings

The RMS booking engine converts at double the industry standard. Mobile-optimised, with integrated payments and automated upsells - no per-booking fees eating into your margin.

Stay connected with guests wherever you are
Guest automation that saves hours

Automated pre-stay emails, upsell prompts, 2-way SMS, and trigger-based communications. Engage guests at every stage — without lifting a finger.

Apple Pay (with RMS Pay) V2 (1)
Payments you can trust

RMS Pay handles deposits, pre-authorisations, and automated payment schedules - all PCI-DSS compliant with 3D Secure. 98% of RMS customers get less than one chargeback per month.

Mixed-property performance
Multi-property management

One system, one data model. Update rates in bulk, set user controls, and maintain consistency across your entire portfolio - whether you have 2 properties or 200.

Multi-properting reporting are native to RMS
Reporting that drives decisions

Real-time dashboards, revenue analytics, and enterprise reporting. See exactly how every property, channel, and rate plan is performing - from one screen.

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Free support, always

Every RMS customer gets 24/7 expert support - phone, email, and chat - included at no extra cost. Plus RMS University for on-demand learning and up-skilling.

One system.
One data model.
One support team.

See what gives RMS the edge over Preno.

Cloud-based PMS

RMS

Yes

Preno

Yes

Modern booking engine

RMS

Yes

 

Preno

Yes

1% fee on Flexi plan

Channel manager integration

RMS

Yes

Preno

Yes

Revenue management tools

RMS

Yes

Preno

Growth Pilot plan only

Guest portal digital pre-check-in

RMS

Yes

 

Preno

No

 

PCI-DSS compliant payments

RMS

Yes

Preno

No

Advanced payment schedules

RMS

Yes

Preno

No

Credit card dispute management

RMS

Yes

Preno
No

Secure payment pre-authorization

RMS

Yes

Preno
No

Native 2-way SMS

RMS

Yes

Preno

No

Triggered guest communications

RMS

Yes

Preno

No

Interactive property maps

RMS

Yes

Preno

No

Corporate booking portal

RMS

Yes

Preno

No

Multi-property management

RMS

Yes

Preno

No

Enterprise reporting and analytics

RMS

Yes

Preno

Basic reports only

Support included at no cost

RMS

Yes

Preno

Yes

99.99% uptime guarantee

RMS

Yes

Preno

No

Xero integration

RMS
Yes
Preno
Yes
Common Preno frustrations

Sound familiar? Here's how RMS solves it.

These are real concerns from Preno users. RMS was built to handle them.

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The Preno pain

"It feels like an early-stage product. We're paying full price while providing development feedback."

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The RMS difference

RMS has 40 years of hospitality experience built into the platform. Quarterly product updates, 7,000+ properties shaping the roadmap — not beta testing.

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The Preno pain

"Lag during peak booking times and limited OTA integrations hold us back."

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The RMS difference

99.99% uptime, hundreds of integrations with industry-leading partners, and a platform built to handle high-volume booking periods without breaking a sweat.

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The Preno pain

"No way to manage group bookings properly. Money gets lost in direct deposits and invoicing."

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The RMS difference

Advanced group management, automated payment schedules, secure pre-authorization, and chargeback management — so every dollar is accounted for.

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The Preno pain

"We've outgrown it. Preno doesn't support multiple properties from one platform."

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The RMS difference

True enterprise architecture. Manage 2 properties or 200 from a single centralized platform — bulk rate updates, unified reporting, consistent guest experience.

"We looked around at the market and felt that RMS was the best one to suit our needs, and to be fair since we've changed, we've not looked back."

crofton holiday logo

Helen Croft - Director at Crofton Holidays

Switch in weeks, not months

Moving from Preno to RMS is easier than you think. Our dedicated implementation team has guided thousands of properties through smooth transitions - and yours is next.

  • Free onboarding and data migration
  • Tailored setup based on your operation
  • Training for your entire team
  • Go live with confidence and ongoing support
onboarding

Got questions? We have answers.

Everything you need to know about switching from Preno to RMS.