We're proud to share that the RMS Booking Engine has been named Online Booking Innovation of the Year in the 2026 TravelTech Breakthrough Awards.
TravelTech Breakthrough is an independent market intelligence organization that evaluates travel technology companies across the globe. Being recognized in the online booking category means a lot to us and reflects the work our team has put into solving a problem that costs hospitality operators every single day.
Online booking has long been one of hospitality's biggest friction points. Guests abandon reservations because of slow load times, confusing flows, and clunky checkout. Operators lose revenue to OTA commissions while managing disconnected systems with limited control over the guest journey. We built the RMS Booking Engine to change that.
It's mobile-first, delivering a fast, intuitive experience from search to confirmation. Guests can compare room options quickly, complete secure transactions without being redirected to third parties, and check out in seconds, whether they're paying by card, digital wallet, or Pay by Link. For properties using AI-driven guest journeys, chatbots across website, WhatsApp, and other channels can handle inquiries and hand off directly to the booking engine when a guest is ready to confirm.
For multi-property operators, shared tokens and centralized guest data keep the experience consistent across locations. Booking, payments, guest data, and automation all live in one connected ecosystem, so operators spend less time reconciling systems and more time focused on their guests.
Over the past year, we've also expanded RMS Pay into North America, bringing integrated payments to more operators across the globe.
The RMS Booking Engine is built to meet the demands of a mobile-first world. Online booking is one of hospitality’s biggest friction points. Guests abandon reservations because of slow load times, confusing redirects, and complicated checkout flows. At the same time, operators are losing revenue to high OTA commissions while having to manage disconnected payment systems and limited personalization tools.
The RMS Booking Engine was designed to remove those barriers, and it does more than just capture reservations. This breakthrough solution reduces friction, protects revenue, lowers fraud risk, strengthens direct channels, and gives operators greater control over the guest journey.
– Bryan Vaughn, Managing Director of TravelTech Breakthrough Awards.
We're proud of this recognition, and excited to keep building from here.