Fast New RMS Payment System Saves Time, Money

Commbank

RMS – The Hospitality Cloud has today launched a new integrated payment solution in collaboration with the Commonwealth Bank of Australia. Integrated into RMS property management system, Payment Gateway slashes the time it takes hoteliers and holiday park operators to check-in guests, process payments and manage their business.

Payment Gateway integrates CBA’s payments acceptance service, CommWeb, with the RMS property management system. This enables hoteliers and holiday park operators to be able to offer their guests a wide range of payment options and improving overall customer experience, while reducing the time staff have to spend on administration tasks.

The collaboration also features the full-integration of CBA’s smart EFTPOS tablet, Albert. Customers who adopt the Albert Terminal, will be able to take payments, split bills and reconcile sales, which will all be automatically recorded within RMS’s property management system.

Initial customer trials showed significant time savings for front desk staff and provided a better guest experience.

“The trial results were very impressive,” says Tom Buttigieg, Head of Operations at RMS.

“We’ve rolled the new system out across the network and have had an excellent response.”

Buttigieg says the system works effectively across all property types and market verticals.

“We believe this product is best in market and has enormous growth potential.” 

He adds, “This integrated payment solution not only saves time but reduces the risk of human error with processing payments - with the click of a button, payment requests will go directly from RMS property management system to the Albert EFTPOS tablet.”

Sam Itzcovitz, Managing Director of Commerce & Platforms, Commonwealth Bank of Australia, commented, “Modern businesses will be enabled by flexible, powerful and secure technology platforms coupled with high quality customer experiences. Through leveraging our powerful Pi App bank platform, partners such as RMS are able to deliver market leading experiences to where our customers are doing businesses and enabling businesses to provide seamless interactions and great customer experiences.” 

 

Further Information: RMS Sales 03 8399 9462 Option 2 

 

 

RMS – The Hospitality Cloud is the world’s fastest growing Property Management System with more than 5000 properties in 25 countries. Based in Melbourne, RMS has offices in North America, United Kingdom, India, Singapore and the Middle East. Features of its fully integrated system include property management, channel management, point of sale, dynamic pricing, housekeeping, tour desk, event management and sales.