STAFF Implementation and Support
Delhi NCR, India
Organization : Oracle India Pvt. Ltd. (www.oracle.com) Apr’16 - to - Present
Profile : Customer Support Analyst
Opera 5 : JAPAC Region
Organization : IDS NEXT Business Solutions (www.idsnext.com) Aug’13 – Mar’16
Profile : Sr. Consultant ERP Implementations
Organization : Spectrum Technologies (www.globalnorthstar.com) Oct’12 – Aug’13
Profile : Implementation & Training Consultant
• 6 years of professional experience including Implementation & Training , Application support & Team handling .
• Solution oriented business focused, energetic, and self-motivated and self-starter.
• Involved in client interaction, gathering user requirement, gap analysis and documentation of every process.
• Maintain a high level of Quality Assurance on Service Delivery, Performance Management and Evaluation, Building Productive and Collaborative Relationships with business clients and staff globally..
• Understand the need of a business and the clients.
Posted 29 December 2018